Are you passionate about learning and development and eager to start your career in the field? Pragma Group, a leading company specializing in providing innovative solutions, is offering an exciting opportunity for a Learning and Development Intern.
This position is perfect for individuals looking to gain practical experience in training administration, virtual learning environments, and more.
Overview of the Role
The Learning and Development Intern will work as part of the Advisory & Academy | Training Operations team, contributing to the delivery of exceptional training programs. Pragma Academy is known for delivering diverse training courses and programs both in person and online, and the intern will play a vital role in ensuring smooth operations.
The intern will be primarily responsible for assisting with repetitive administrative tasks, providing support to both learners and presenters, and facilitating the logistics of training sessions.
Location and Contract Details
- Job Title: Learning and Development Intern
- Company: Pragma Group
- Location: Midrand, Gauteng, South Africa
- Job Type: Fixed Term Contract
- Reference Number: PRA250325-1
- Closing Date for Applications: April 8, 2025
Key Responsibilities
The intern will undertake a range of administrative and operational tasks that are essential to the successful running of the academy’s training programs. Some of the key duties and responsibilities include:
- Communication with Delegates:
- Responding to course-related queries through email and telephone.
- Ensuring delegates are fully informed about the training sessions they are enrolled in.
- Registration and Data Management:
- Capturing booking registration forms to enroll delegates in training courses.
- Entering delegate data into the Learner Management System (LMS), scanning, and storing registration forms efficiently.
- Classroom Support:
- Assisting in the logistics of classroom training, including printing training materials, booking catering services, setting up rooms, and supporting presenters during the sessions.
- Virtual Classroom Assistance:
- Offering support for online training sessions, which includes welcoming delegates, facilitating onboarding sessions, demonstrating how to use the Virtual Classroom and LMS, and troubleshooting any challenges in the virtual delivery platform.
- Report Generation:
- Generating training reports, certificates, and course feedback.
- Collating feedback and creating client close-off reports after each course to ensure the smooth closure of training programs.
- General Administrative Support:
- Helping with general administrative tasks as required, ensuring that all aspects of the academy’s operations run smoothly.
Minimum Requirements
To be considered for this internship, candidates should meet the following qualifications:
- Educational Qualification: A minimum of Matric (Grade 12). A tertiary qualification in Business Administration, Marketing, Finance, HR, or Learning and Development is highly desirable.
- Experience: While no formal work experience is required, candidates with at least 1 year of experience in any of the following fields will have an advantage:
- Training Administration
- Online Learning
- Classroom Training
- Learner Management Systems (LMS)
- Hosting Webinars and Online Conferences
- Skills:
- A strong command of the English language, both written and verbal, is essential.
- Proficiency in Microsoft Office (Outlook, Word, and Excel) at an intermediate level.
- Excellent telephone etiquette and communication skills.
- A strong focus on service excellence and customer satisfaction.
- Ability to create a positive virtual presence during online training sessions.
- Detail-oriented and organized with the ability to handle multiple tasks efficiently.
Why Join Pragma Group?
Working at Pragma Group provides an opportunity to be part of a company that thrives on providing world-class solutions and continuous development. As a Learning and Development Intern, you will gain exposure to both classroom and virtual training environments, interact with a diverse range of professionals, and develop skills that will serve you throughout your career in learning and development.
In addition to the hands-on experience, Pragma Group promotes a culture of learning and growth, ensuring that employees and interns alike have the opportunity to develop professionally. This internship is the perfect starting point for individuals looking to advance in the dynamic field of Learning and Development.
How to Apply
Interested candidates should submit their applications by the closing date of April 8, 2025. The application process includes submitting a detailed CV and any relevant supporting documents. Successful candidates will be contacted for interviews and provided with further information about the role and expectations.
Don’t miss out on this fantastic opportunity to jump-start your career in Learning and Development at Pragma Group. Apply today and take the first step towards a rewarding career in training and development!
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