The University of Zululand is seeking to fill the position of Student Academic Support Program Coordinator at the Teaching and Learning Centre. This pivotal role is designed for an experienced and driven individual who will be responsible for overseeing key student academic support programs, including tutorship, mentorship, and academic literacy initiatives.
With a reference number of 2025/04/VD10, the position offers a Grade 7 salary, with a closing date for applications on April 25, 2025.
Job Overview
The Student Academic Support Program Coordinator will manage and coordinate various academic programs that aim to enhance the learning experiences of students at the University of Zululand. Specifically, the successful candidate will oversee the Tutorship Program, the Mentorship Program, and contribute significantly to academic literacy development through the Writing Centre. The role also involves conducting research, evaluating, and reporting on the effectiveness of these programs, while also developing and reviewing policies that ensure academic support initiatives are continually aligned with the institution’s standards and goals.
Key Responsibilities
- Coordination of the Tutorship Program: The coordinator will ensure that the tutorship program runs smoothly, providing academic support to students who need assistance. This involves liaising with tutors, students, and faculty to maintain a robust program that meets student needs.
- Coordination of the Mentorship Program: This aspect of the role includes overseeing a mentorship framework where senior students guide and support their peers. By fostering mentorship, the university aims to help students navigate their academic journeys more effectively.
- Research, Evaluation, and Reporting: The coordinator will be responsible for assessing the outcomes of the various programs. This involves conducting research, collecting data, and producing reports to measure success and areas for improvement.
- Policy Development and Review: The individual will be tasked with developing and reviewing policies related to academic support and literacy, ensuring these documents are up-to-date and aligned with the university’s mission.
- Support for the Writing Centre: One of the key aspects of the role is supporting the Writing Centre’s initiatives. This includes working to enhance students’ academic literacy, equipping them with skills that are essential for success in higher education.
Minimum Requirements
The University of Zululand has outlined specific qualifications and experience required for this role:
- A Master’s degree in Education or a relevant qualification is required.
- At least 5 years of experience running tutorial programs in a higher education setting.
- A minimum of 3 years of work experience in a University Teaching and Learning or Reading and Writing Centre, including at least one year in the following roles:
- Academic Development Advisor/Practitioner
- Staff Development Officer
- Writing Centre Coordinator/Practitioner/Facilitator
Desired Qualifications
While a Doctoral qualification is not required, it is considered an advantage. Candidates who hold a Doctorate will likely be viewed as highly competitive for the position.
Key Skills and Knowledge Areas
The ideal candidate will possess a broad range of skills and knowledge that are critical for success in this role:
- Knowledge: Understanding of higher education frameworks and legislation, including the Council on Higher Education (CHE) guidelines. Familiarity with academic support programs, learning theories, pedagogies, and academic literacy development is essential. Proficiency in learning management systems and MS Office Suite is required.
- Skills: Strong communication, time management, and interpersonal skills are needed. The role also demands excellent planning, organizing, reporting, and conflict management skills. Additional skills include research, networking, and presentation abilities.
- Attributes: Candidates should demonstrate attention to detail, assertiveness, independence, and accuracy. The ability to work under deadlines and as a self-starter is also crucial.
Other Requirements
Applicants will also need to be comfortable with handling technological tools and have the capacity to handle research and reporting demands efficiently. The role requires a person who can work independently and is driven by deadlines.
Application Process
Interested candidates must apply through PNET (www.pnet.co.za). The University will not accept applications submitted directly or via other means. Candidates must meet the minimum requirements, as those who do not meet the criteria will not be considered for the position. Closing Date: April 25, 2025.
Preference will be given to South African citizens, and the University is committed to promoting employment equity and equal opportunity. The University of Zululand reserves the right not to make an appointment for this position. Shortlisted candidates will be contacted directly for further steps.
The Student Academic Support Program Coordinatorposition is ideal for individuals who are passionate about academic development and have the experience to manage and improve support programs that make a real difference to students’ academic success. The Student Academic Support Program Coordinator will be integral in helping students at the University of Zululand reach their full potential.
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