The University of KwaZulu-Natal (UKZN) is offering a fantastic opportunity for unemployed graduates seeking to gain valuable experience in the field of Student Academic Administration. As part of its Graduate Internship Programme, UKZN has been awarded an allocation by the ETDP SETA to provide 24-month fixed-term internships.
This initiative, which is funded through the ETDP SETA’s discretionary grant, aims to enhance graduate employability and foster skills development.
Position Overview
The Administration Intern position at UKZN offers a unique chance for individuals to gain exposure to a wide range of administrative functions, specifically in the student academic administration sector. The programme is designed to equip participants with the practical skills and experience needed to kickstart a career in higher education administration. During the 24-month internship, interns will be expected to assist with various administrative tasks, work with student records, and provide customer service.
Key Responsibilities
Interns will play a key role in ensuring the smooth operation of the administrative functions within the university. Some of the core responsibilities include:
- Customer Service: Provide high-quality service to students and staff by addressing inquiries and assisting with various administrative processes.
- Students Records Administration: Maintain and update student records, ensuring accuracy and confidentiality of information.
- Ad-hoc Administrative Duties: Assist with additional administrative tasks as needed by the department, contributing to the overall efficiency of operations.
Interns will be integrated into the day-to-day workings of the Student Academic Administration division, gaining hands-on experience in a professional academic environment. The role offers the chance to develop a range of essential skills in office administration, communication, and teamwork.
Minimum Requirements
To be eligible for this internship, applicants must meet the following criteria:
- Qualification: Applicants must hold a degree in Public Administration or a related field at NQF Level 7.
- Status: Only unemployed graduates are eligible for the programme.
- Age: Applicants should be between 18 and 35 years of age.
- Availability: Candidates must be available for the full 24-month duration of the internship.
- Experience: No prior full-time work experience in the related field of study is required. The internship is specifically aimed at providing experience to those who are new to the workforce.
Competencies and Skills
In addition to meeting the basic eligibility criteria, successful candidates will need to possess certain competencies and skills to thrive in this role. These include:
- Basic Computer Skills: Proficiency in Microsoft Office applications, including Word, Excel, and Email, is essential.
- Effective Communication: Interns must have strong written and verbal communication skills to interact with students, staff, and other stakeholders.
- Interpersonal Skills: The ability to work effectively as part of a team and engage with others in a professional manner is crucial.
- Willingness to Learn: Successful candidates must show a keen willingness to learn and take the initiative, as well as adapt to new tasks and responsibilities.
Remuneration and Contract Details
The successful candidate will be offered a fixed-term contract for the duration of the internship, with a monthly stipend of R6,500. It is important to note that this internship is SETA-funded, and while it provides valuable work experience, it does not guarantee permanent employment upon completion.
The closing date for applications is 15 June 2025, and candidates are encouraged to submit their applications before the deadline.
Who Should Apply?
This internship is ideal for individuals who are eager to gain practical work experience in an educational setting and are looking to develop their skills in administration and customer service. While no prior experience is required, candidates should demonstrate a strong desire to learn and grow in a fast-paced environment. Preference will be given to applicants from designated groups in accordance with the University’s Employment Equity Plan.
How to Apply
Interested candidates are encouraged to apply online by visiting the UKZN careers portal or through the direct application link provided. Applications should be submitted before the deadline of 15 June 2025.
The UKZN Administration Intern position offers a unique opportunity for graduates to gain meaningful experience in the higher education sector. Participants will not only enhance their professional skills but also expand their network and build relationships within the university and beyond.
This internship is an excellent stepping stone for anyone looking to pursue a career in student administration, public administration, or a related field. It provides a structured learning environment with the support and guidance needed to transition into the workforce.
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