The Financial Advisory and Intermediary Services (FAIS) Ombud is excited to announce an opportunity for young graduates interested in gaining valuable experience in marketing and communication. As part of their Graduate Training Programme, the FAIS Ombud is looking for a Marketing and Communication Graduate Trainee to join their team in Pretoria.
About the Programme
The FAIS Ombud Graduate Training Programme is a structured 12-month programme designed to develop and equip young graduates with the skills and experience necessary for the labour market. This initiative aims to create a pipeline of competent professionals who will be able to contribute meaningfully to the organisation and beyond.
Role and Responsibilities
As a Graduate Trainee in the marketing and communications department, the candidate will be exposed to a variety of tasks and will have the opportunity to learn from experienced professionals in the field. The following key responsibilities will form part of the trainee’s role:
Content Creation
The trainee will assist in developing engaging and compelling content for various marketing channels, including social media, email newsletters, and promotional materials. This content will be vital in promoting the FAIS Ombud’s services and engaging with the public effectively.
Social Media Management
A significant part of the trainee’s role will be assisting in managing and growing the FAIS Ombud’s social media presence. The trainee will create and curate relevant content that appeals to the target audience, ensuring that the organisation’s messaging is consistent and effective across platforms.
Campaign Support
The trainee will collaborate with the marketing team to support the planning and execution of marketing campaigns. This includes brainstorming creative ideas, developing marketing materials, and ensuring that campaigns are executed smoothly and successfully.
Market Research
Conducting research will also form an essential part of the trainee’s responsibilities. They will be tasked with identifying market trends, monitoring competitor activities, and understanding customer preferences to inform future marketing strategies.
Communication Coordination
The trainee will work closely with the communications team to ensure that messaging across all channels is consistent and effective. They will help coordinate communication strategies and ensure that the organisation’s message reaches the right audience.
Outreach Programmes
Another exciting aspect of this position is the opportunity to plan and coordinate outreach initiatives. This involves engaging with the community, partners, and target audiences to raise awareness about the FAIS Ombud’s work and services.
Programme Benefits
The FAIS Ombud Graduate Training Programme offers several advantages that will contribute significantly to the personal and professional growth of the successful candidate:
Exposure to a Target-Driven Environment
The trainee will work in a target-driven environment where the primary focus is resolving complaints received from the public against financial service providers. This provides a hands-on learning experience in handling real-world issues in a procedurally fair, informal, economical, and expeditious manner.
Working with a Diverse Team
The candidate will be working alongside a team of experienced professionals, including lawyers, financial planners, investigators, and negotiators. This collaborative environment will offer the trainee a wealth of knowledge and a well-rounded understanding of the financial sector.
Mentorship Programme
One of the standout features of the Graduate Training Programme is the mentorship opportunity. Graduates will be paired with a dedicated mentor who will guide and support them throughout their journey. This mentorship will provide valuable insights into the professional world and offer career development advice.
Opportunity to Work in an Established Statutory Office
Being part of a statutory office, the trainee will have the opportunity to contribute to the effective functioning of a vital public service institution. This exposure will offer a unique perspective on public service and the financial sector.
Requirements
The FAIS Ombud is seeking candidates who meet the following criteria:
- Educational Qualification: A Diploma (NQF 6) or Degree (NQF 7) in Marketing, Communications, Journalism, or a related field.
- South African Citizen: Applicants must be South African citizens with a valid South African Identity document.
- Interest in Public Service: The ideal candidate should have a passion for public service and a keen interest in working in the financial sector.
- Academic Excellence: A strong academic background with high levels of integrity is essential.
- Personal Attributes: The candidate must be energetic, self-driven, and able to work under pressure, meeting deadlines and managing stress effectively.
- Technical Skills: Computer literacy is a must for this role.
Candidates who meet the above criteria will be shortlisted and may be required to undergo a background check, which could include security screening and verification of credentials.
How to Apply
Interested candidates can apply for the Marketing and Communication Graduate Trainee position on the official FAIS Ombud website. Applications must be submitted by 15 April 2025.
- Application Link: Apply Here
- Contact: Ms. Gontse Setseta at 012 762 5000 for inquiries.
Equal Opportunity Employer
The FAIS Ombud is an equal opportunity employer that is committed to the principles outlined in its Employment Equity Policy. The organisation encourages applications from individuals from diverse backgrounds and is dedicated to fostering an inclusive and fair working environment.
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This Graduate Trainee Programme at the FAIS Ombud presents an excellent opportunity for young professionals looking to break into the fields of marketing and communications while making a tangible impact on the financial services sector. With mentorship, hands-on experience, and the chance to work with a dynamic team, this programme offers a solid foundation for anyone looking to build a career in public service.