Hollywoodbets, one of South Africa’s biggest success stories, is on a mission to expand its global footprint. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. Now, we are seeking dedicated individuals to join our team as Betting Clerks in various branches across the Western Cape, including Bellville, Kuilsriver, Parow, Malmesbury, Waterkant, Beacon Valley, and Woodstock.
Betting Clerks Job Overview
- Position: Betting Clerks
- Company: Hollywoodbets
- Location: Cape Town, Western Cape
- Type: Permanent
- Posted: 23 July 2024
- Closing Date: 23 August 2024
- Industry: Gambling and Casinos
- Experience Level: Entry Level
- Functional Area: Other
Betting Clerks Job Description
Becoming a part of the Hollywoodbets Purple Team means joining a vibrant, fast-paced industry where innovation and growth are at the forefront. Our talented team members are committed to reaching new heights and facing any challenge head-on. If you’re ready to join our mission and become one of our Purple Stars, this is your chance.
Responsibilities
As a Betting Clerk, your primary responsibilities will include managing the operations of the branch, handling customer bets, managing cash, ensuring customer satisfaction, and maintaining compliance with company policies.
Branch Growth
- Updating Betting Boards: Ensure betting boards are updated promptly with memos, card changes, results, and scratching throughout the day.
- Knowledge of Betting Rules: Be familiar with all betting rules, odds, and pay-outs.
- Managing Large Bets: Inform the Team Leaders/Betting Manager when laying large bets and always call the BSC and Events Office before laying a bet over the limit.
Sales Administration
- Cash Management: Manage cash within the branch according to defined processes and procedures, minimizing risks such as theft and fraud. Be alert to emerging fraud attempts.
Cash Management
- Float Accuracy: Ensure accurate float amounts at the beginning of each shift and perform interim checks with the team leader.
- Handling Shortages: Address cash shortages immediately, ensuring that any shortage less than R250.00 is paid back into the Hollywood taking on the same day.
Branch Appearance
- Maintenance: Keep the branch neat and tidy according to Hollywood standards. Ensure workstations are well-maintained and functional.
- Preventing Losses: Comply with all procedures to prevent losses, and promptly report any terminal or equipment issues to the Senior Team Leaders.
Customer Service
- Customer Interaction: Provide excellent customer service by being friendly, helpful, polite, and courteous at all times. Address customer complaints proactively and build strong relationships with regular customers.
- Customer-Centric Culture: Foster a customer-centric culture within the branch, driving the philosophy of “service with a smile” at all times.
Compliance
- Internal Control Policies: Adhere to the company’s internal control policies and code of ethics, escalating any fraudulent activities.
- Dress Code: Ensure compliance with the Hollywood uniform policy while on duty.
- Betting Rules: Follow rules regarding credit bets, uniform usage, and off-duty conduct behind terminal counters.
Values
- Promoting Values: Actively promote and live the Hollywood values, leading by example for other team members.
Requirements
- Experience: 1-2 years in the Gaming Industry.
- Skills: Demonstrates a good understanding of betting procedures, different betting types, and manages income and pay-outs according to company policies. Shows responsibility and attention to detail.
How to Apply
Please note that only team members who meet the stipulated minimum requirements will be considered. If you meet these criteria and are ready to take on this exciting opportunity, apply now.
Click on this link to apply: Apply Here
Should you not be contacted within 30 days of your application, kindly consider your application unsuccessful.
Joining the Hollywoodbets Purple Team as a Betting Clerk offers you the chance to be part of one of South Africa’s most dynamic and successful brands. With a strong presence across Africa and the United Kingdom, Hollywoodbets is committed to growth and innovation. This is your opportunity to thrive in a vibrant, fast-paced industry where your skills and dedication will be valued.
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