Hollywoodbets, South Africa’s leading name in the betting and gaming industry, is opening its doors once again — this time, with an incredible opportunity for 50 enthusiastic individuals to join their dynamic team as casual Betting Clerks in Durban. This short-term contract role offers candidates the chance to be part of a fast-paced, customer-focused environment that thrives on innovation, service excellence, and a commitment to growth.
A Trusted Brand With Humble Beginnings
Hollywoodbets has grown from a small family-owned bookmaker in Durban to a renowned name in Africa and the UK. Known for its signature purple branding, the company has maintained its core values while expanding its global footprint. Joining Hollywoodbets means becoming part of a community that values passion, teamwork, and excellence.
What the Role Involves
The role of a Betting Clerk at Hollywoodbets is far more than taking bets behind a counter. It’s about creating a positive customer experience and ensuring smooth operations within the branch. Betting Clerks play a vital role in the daily functioning of the outlet — from managing cash transactions and updating betting boards to resolving customer queries and maintaining the cleanliness of the branch.
These responsibilities ensure that the branch maintains the high standards expected by customers and the company alike. Clerks are required to remain up-to-date on betting rules, payout limits, and odds, while also being alert to any signs of fraud or non-compliance with Hollywoodbets’ internal policies.
Sales and Customer Interaction
Sales administration and customer service go hand-in-hand in this role. Clerks must manage cash securely, conduct interim checks during shifts, and report any shortages or discrepancies. Attention to detail is key. A friendly attitude, professional demeanor, and proactive customer care are equally important, as team members are expected to create a welcoming environment for punters — many of whom are regulars.
Branch and Equipment Maintenance
From terminals and TV displays to the appearance of the workstations, Betting Clerks must ensure everything is in proper working condition. They are also expected to report any faults to their Team Leaders promptly, contributing to the overall smooth functioning of the branch.
Strict Compliance Standards
Hollywoodbets has firm rules in place to maintain transparency and trust within its operations. Betting Clerks must adhere to policies such as avoiding credit betting and not taking bets while on duty or in uniform. Wearing the official Hollywoodbets attire during shifts is mandatory, as is ensuring they’re off the counters when not on duty.
Personal Traits That Matter
Successful candidates will bring a strong sense of accountability and attention to detail. Financial awareness, the ability to solve problems quickly, and a genuine desire to deliver excellent customer service are essential qualities. While previous experience in the gaming or betting industry is a bonus, it is not a strict requirement.
Who Should Apply?
This role is ideal for entry-level applicants or anyone looking for short-term employment in a vibrant and growing industry. Individuals with good communication skills, a willingness to learn, and a commitment to customer satisfaction are encouraged to apply.
How to Apply
Interested candidates should submit their applications by 23 June 2025. As per the company’s policy, only shortlisted applicants will be contacted within 30 days of application.
Hollywoodbets continues to be a significant player in the gaming and betting sector. For those who are eager to contribute to its story of growth and success, this opportunity offers a foot in the door to one of South Africa’s most dynamic companies.
With 50 casual positions available, it opens doors for individuals ready to step into the world of gaming and betting — even those with little to no experience. More than just a job, it’s a chance to grow with one of South Africa’s most successful brands, learn key skills, and be part of a company that values its team.
Check also: Receptionist Job Opportunity at the City of Tshwane – Apply Today!