Discover an exciting opportunity at Cartrack as a Telesales Agent based in Durban-Pinetown. Prospective candidates are invited to join a dynamic team and play a crucial role in promoting Cartrack’s innovative vehicle tracking solutions. If candidates possess a passion for sales, customer service, and thrive in a target-driven environment, they are encouraged to apply and contribute to Cartrack’s mission of excellence in vehicle telematics and fleet management.

    Cartrack -Telesales Agent Position Overview:

    • Listing Reference: cartr_000529
    • Position: Telesales Agent
    • Employment Type: Full-time
    • Apply By: 30 August 2024
    • Industry: Automotive Sector
    • Job Category: Sales and Purchasing
    • Location: Durban, Pinetown
    • Contract: Fixed Term Contract
    • Remuneration: Basic salary plus benefits and commission
    • EE Position: Not designated as an Employment Equity position

    Responsibilities:

    • Reach out to potential customers to present Cartrack’s products and services.
    • Identify customer needs, provide support, and offer assistance.
    • Conduct follow-up activities to nurture leads and maintain customer relationships.
    • Utilize leads and customer information to contact them via phone, email, and online platforms.
    • Contribute to achieving sales targets and objectives set by the company.
    • Opportunity: Ideal for individuals with strong communication skills and prior sales experience, offering a chance to join a dynamic and innovative team.

    Qualifications:

    Experience:

    • Prior experience as a telesales agent, demonstrating a track record of achieving and exceeding sales targets.
    • Experience generating new leads and managing existing customer relationships.

    Skills:

    • Excellent persuasive communication and negotiation skills, with active listening abilities.
    • Customer service orientation, capable of building and maintaining long-term customer relationships.
    • Self-motivated, resilient, and driven to succeed in a fast-paced environment.
    • Ability to manage multiple tasks independently and within a team setting.

    Language Skills:

    • Fluency in English and proficiency in at least one additional language for professional communication with customers.

    Computer Proficiency:

    • Strong computer skills, including proficiency in relevant software, databases, and online platforms.

    Education:

    • High school diploma or equivalent (Grade 12).
    • Preference for candidates with additional relevant tertiary education.

    Minimum Requirements:

    • 1-2 years of B2B or B2C outbound sales experience, preferably gained in a call center environment.
    • Ability to sell to key decision-makers in both corporate (B2B) and consumer (B2C) markets.
    • Fluent in English with strong and professional telephonic communication skills.

    Online Application Process:

    1. Create an Account or Log In: If you are a new user, create an account by providing your email and setting up a password. If you already have an account, log in using your credentials.
    2. Complete the Application Form: Fill out the online application form with personal details, educational background, work experience (if applicable), and any required documents (e.g., updated Curriculum Vitae, cover letter).
    3. Review and Submit: Double-check all information entered for accuracy. Submit your application before the specified deadline.
    4. Confirmation: Upon successful submission, you will receive a confirmation email acknowledging receipt of your application.

    For assistance with the registration or application process, applicants are encouraged to reach out to Cartrack’s dedicated Support team. They can be contacted via Tel: 010 140 3099 or email at careerssupport@cartrack.com​​​​​​​.

    Cartrack values your interest in joining as a Telesales Agent and eagerly anticipates the possibility of welcoming new team members. Best wishes with your application!

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