Fidelity Services Group, a leader in the security and investigations industry, is currently seeking a dedicated and experienced Cash Centre Manager for their branch in Welkom, Free State. This is a fantastic opportunity for a motivated individual to manage and oversee the daily operations of a cash processing centre within a reputable organization.
Cash Centre Manager Job Overview
- Job Title: Cash Centre Manager – Welkom
- Location: Welkom, Free State
- Company: Fidelity Services Group
- Division: Fidelity Cash Solutions
- Employment Type: Permanent
- Minimum Experience Required: Mid-Senior Level
- Primary Industry: Security and Investigations
- Functional Area: Cash Processing Operations
- Posted On: 30 August 2024
- Closing Date: 06 September 2024
Cash Centre Manager Job Description
The Cash Centre Manager at the Fidelity Services Group’s Welkom branch will be responsible for ensuring the smooth and efficient running of the cash processing operations. Reporting directly to the Cash Processing Regional Manager, the successful candidate will maintain the entire daily operation of the branch, ensuring all feedback is given and queries resolved per the contractual agreements between Fidelity Services Group and their clients.
Key Responsibilities
- Processing of Client Funds: Efficient management of client funds through ATM and retail channels, ensuring both manual and device processes are optimized.
- Query Management: Handling and resolving queries related to treasury and teller discrepancies.
- Client Feedback: Providing regular feedback to clients and support departments to maintain strong client relationships.
- Treasury Management: Overseeing treasury balancing and float checks to ensure accuracy and compliance.
- Staff Management: Leading a team of staff members, ensuring their productivity and adherence to company standards.
- Operations Oversight: Accepting overall responsibility for the centre’s performance, including daily operations, stock submissions, and operational meetings.
- Stock Management: Managing daily stock submissions and monthly stock orders to ensure the centre is well-supplied.
- Time and Attendance: Utilizing BPSI knowledge to manage payroll and attendance records effectively.
Minimum Requirements
- Matric (Grade 12) qualification.
- Ability to operate effectively in a high-stress environment.
- Strong people management skills to lead and motivate a team.
- Exceptional time management and multitasking abilities.
- Proficiency in Microsoft Excel and Word.
- Excellent client relationship management skills.
- Previous experience in cash centre processing, stock and consumable management, and investigations.
- Experience with ISA Platform is preferred.
- Professional demeanor with the ability to deal with clients at all levels.
Personal Attributes:
- Ability to multitask and handle various responsibilities simultaneously.
- Willingness to accept responsibility and accountability for all queries and operations.
- Hands-on approach with exceptional time management skills.
- Capability to address and resolve any staff challenges that may arise.
Why Join Fidelity Services Group?
Fidelity Services Group prides itself on its commitment to fair practice and business ethics, with a continuous focus on developing its human capital. The company encourages applications from Historically Disadvantaged Candidates and Black Female Candidates, with a preference given to existing employees and merit-based selections. Fidelity Services Group is dedicated to supporting transformation and diversity within its team, providing equal opportunities for all qualified candidates.
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How to Apply
Apply Online: Visit the Fidelity Services Group careers page to submit your application.
If you are interested in this exciting opportunity to join the Fidelity Services Group team as a Cash Centre Manager in Welkom, please apply before the closing date, 06 September 2024. Should you not be contacted within 10 working days from the closing date, kindly consider your application unsuccessful.
The Cash Centre Manager role at Fidelity Services Group in Welkom presents a valuable opportunity for a seasoned professional looking to advance their career in the security and cash processing industry. With a strong emphasis on operational excellence, client management, and team leadership, this position is ideal for someone with a background in cash centre operations and a passion for managing complex processes in a dynamic environment. Fidelity Services Group offers a supportive work environment that values diversity, merit, and the continuous development of its employees.