Intercare, a leading healthcare provider in South Africa, is currently seeking a Dental Assistant to join their team at the Woodburn Medical & Dental Centre in Pietermaritzburg, KwaZulu-Natal. This permanent position presents an exciting opportunity for an entry-level candidate who is passionate about dental healthcare and committed to providing excellent patient care.
About Intercare
Intercare is a dynamic and innovative healthcare company focused on providing value-based healthcare to patients across South Africa. The organization is built on core values of People-centred care, Integrity, Inclusivity, Excellence, and Innovation. These values shape the company’s commitment to delivering high-quality medical and dental services, ensuring that patients feel comfortable and well-cared for.
At Intercare, employees are regarded as brand ambassadors who uphold the organization’s purpose—to make people feel better. Every action and decision within the company is guided by this mission, ensuring an exceptional patient experience.
Role Overview: Dental Assistant
The Dental Assistant will play a key role in supporting dental professionals by assisting with general and specialist dental procedures, maintaining high hygiene standards, and facilitating patient administration processes. This position is vital in ensuring that dental procedures are conducted efficiently while prioritizing patient safety and comfort.
Key Responsibilities
The selected candidate will be expected to:
Clinical Assistance & Infection Control
- Work within their scope of practice while staying updated with current industry trends to maintain professional competency.
- Take personal accountability for all decisions made and actions taken in patient care.
- Ensure the dental room meets hygiene standards and that infection control protocols are strictly followed regarding instrument sterilization and equipment maintenance.
- Assist dentists in all clinical procedures, ensuring smooth workflow and adherence to Intercare’s protocols.
- Handle laboratory work, including lab slip completion, specimen collection, and return processes.
Consumables & Equipment Management
- Maintain an adequate supply of dental consumables and equipment, ensuring economical usage.
- Monitor equipment functionality and report any technical failures that may pose risks to patients or staff.
Patient Care & Confidentiality
- Engage with patients professionally, ensuring their concerns are addressed and that safe dental practices are followed.
- Maintain confidentiality and uphold patients’ dignity and safety at all times.
- Ensure that medical waste, human tissue, and expired medicine are disposed of according to legal regulations.
Administration & Documentation
- Ensure that all patient records and documentation comply with legal and company policies.
- Assist with treatment quotations, using treatment codes for advanced dental procedures.
- Maintain accurate records of all procedures and laboratory work.
Minimum Requirements
To qualify for this role, candidates must meet the following requirements:
- Grade 12 certificate (Matric)
- Completion of an approved training course in dental assisting or an equivalent combination of training and experience
- Registration with the HPCSA (Health Professions Council of South Africa) as a Registered Dental Assistant
- Knowledge of dental terminology, clinical procedures, and infection control protocols
- Ability to work in a customer-focused service environment
- Basic computer proficiency, particularly in MS Office
- Familiarity with GoodX software (an advantage)
- Knowledge of treatment codes and specialized dental procedures
Why Join Intercare?
Intercare provides an exciting and professional work environment where employees have the opportunity to grow their careers while making a meaningful impact on patients’ lives. The company encourages diversity of thought and values the contribution of every team member. Employees are supported in their professional growth and development, with opportunities to learn and stay updated with industry advancements.
For individuals who align with Intercare’s values and are looking for a rewarding career in dental healthcare, this opportunity is ideal.
Application Process
Interested candidates can apply online by visiting:
Closing Date: 24 March 2025
Applicants who do not receive feedback within three weeks of the closing date should consider their applications unsuccessful.
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This Dental Assistant position at Intercare Woodburn Medical & Dental Centre is a fantastic opportunity for an entry-level candidate looking to establish a solid foundation in the dental healthcare industry. With structured training, career growth opportunities, and a patient-centred approach, Intercare provides an environment where professionals can excel.
If you are passionate about dental care, patient service, and working in a collaborative healthcare environment, don’t miss this opportunity—apply today.