Hollywoodbets is seeking a dedicated Junior IT Support Technician to join its dynamic team, offering an exciting opportunity for individuals passionate about technology and eager to kick-start their careers in IT support. Prospective candidates with a natural aptitude for problem-solving, a strong willingness to learn, and a deep commitment to delivering exceptional customer service are encouraged to apply.
Hollywoodbets Junior IT Support Technician Position Overview:
- Position: Junior IT Support Technician
- Company: Hollywoodbets
- Location: Cape Town, Western Cape
- Job Type: Permanent
- Closing Date: 24 August 2024
- Division: Hollywoodbets
- Business Unit: Other Roles
- Minimum Experience: Entry Level
- Primary Industry: Gambling and Casinos
- Job Functional Area: Information Technology
Benefits
- Innovate and Create:
- Collaborate with a passionate team dedicated to achieving goals.
- Contribute to innovative solutions in a dynamic industry.
- Embrace Challenges:
- Thrive in a vibrant and fast-paced environment.
- Tackle challenges with enthusiasm and determination.
- Grow Your Career:
- Benefit from development plans and a supportive culture.
- Advance professionally within the organization.
Requirements
- Troubleshooting Experience (Hardware and Software).
- Driver’s License.
- Willingness to Travel Extensively.
Bonus:
- A+ Certification.
- Network+ Certification.
- Internationally Recognized Microsoft Qualification.
- Linux Experience.
- 2 Years’ Experience.
Duties & Responsibilities:
- Network Administration:
- Manage Windows/Linux network, terminals, and desktops.
- Provide 1st and 2nd line support for remote sites within and outside the Hollywood Group.
- Ensure timely installation of patches, updates, and service packs.
- Telecommunications Troubleshooting:
- Resolve issues with DSL, analog phone lines, fiber lines, and wireless backup mediums.
- Install and maintain network and standalone printers.
- Expert knowledge of network cabling systems.
- System Troubleshooting:
- Handle various systems such as CCTV, network printers, AD user administration, VoIP systems, etc.
- Support data connections like 3G, LTE, DSL, fiber, and USB scanners.
- Troubleshoot LAN and enterprise IP networks in 24×7 environments.
- Technical Expertise:
- Research and resolve networking issues.
- Maintain current network hardware and protocols.
- Deploy and update antivirus software.
- Additional Responsibilities:
- Learn and support specific software systems like Sage People, Jarrison, and Pastel Evolution.
- Troubleshoot VPN connections using Fortinet solutions.
- Conduct hardware troubleshooting and other duties as required.
- Demonstrate exceptional attention to detail in all tasks.
Competencies:
- Good Communication and Interpersonal Skills.
- Strong Planning, Organizational, and Time Management Skills.
- High Integrity, Trustworthiness, and Reliability.
- Excellent Problem-Solving Ability.
- Attention to Detail and Impressive Reporting Skills.
- Initiative and Commitment to Quality Work.
Application process:
Review Requirements:
- Carefully review the job requirements and ensure you meet the minimum qualifications, including troubleshooting experience, driver’s license, and willingness to travel.
Prepare Your Documents:
- Gather and prepare the necessary documents, including a comprehensive CV highlighting relevant experience, certifications (if applicable), and contactable references.
Submit Your Application:
- Complete the online application form with accurate and detailed information.
- Upload your CV and any supporting documents as specified.
Note:
- Only candidates meeting minimum requirements will be considered.
- Applicants not contacted within 30 days should consider their application unsuccessful.
Prospective candidates are invited to apply for the Junior IT Support Technician position at Hollywoodbets, where enthusiasm for technology and a commitment to excellence are greatly appreciated. Joining the team means becoming integral to a dynamic environment that encourages innovation, personal growth, and ongoing professional development. This role presents an opportunity to contribute significantly within the dynamic realm of gambling and casinos, while progressing in a fulfilling career with Hollywoodbets. Interested applicants are encouraged to apply today and be part of a dedicated team advancing success and innovation in IT support.