Are you looking for a career opportunity that aligns with your qualifications and professional goals? Bidvest Facilities Management has recently posted several vacancies that might be of interest to you. Whether you are aiming to advance your career in finance, customer service, or compliance management, the following positions provide great opportunities for growth and development.
Job Opportunities at Bidvest Facilities Management Available
1. Call Centre Agent
- Location: Centurion, Gauteng
- Type: Permanent
- Closing Date: 16 October 2024
Job Description
The primary role of a Call Centre Agent at Bidvest Facilities Management is to provide top-notch service by efficiently handling customer requests and complaints. The agent will be responsible for logging these interactions on SAP, which involves capturing data received through telephone or email. The candidate must demonstrate an ability to identify emergencies and escalate them appropriately to ensure rapid resolution.
Key Performance Areas
- Logging faults, requests, and complaints
- Dispatching and tracking service requests
- Handling follow-ups and escalations
- Attending weekly team meetings
- Completing job cards and determining Service Level Agreements (SLAs)
- Conducting customer satisfaction surveys
- Providing general support and performing other contact centre-related duties
Required Qualifications and Skills
- Grade 12 Certificate
- 2 Years’ Experience in a contact centre or administration support role
- Call Centre Certificate (added advantage)
- Excellent verbal and written communication skills
- Good understanding of customer service processes and principles
- Strong product knowledge related to Facilities Management, CRM, HR, and Property Solutions
If you possess the right qualifications and a passion for customer service, this role can provide you with a platform to sharpen your skills and build meaningful client relationships.
2. Creditors Clerk – Utilities (Talent Pool)
- Location: Centurion, Gauteng
- Type: Contract
- Closing Date: 31 October 2024
Job Description
As a Creditors Clerk, you will be primarily responsible for handling accounts payable and ensuring timely payments of creditors. This role involves detailed processing and reconciliation of creditor accounts while maintaining compliance with company policies and procedures.
Key Performance Areas
- Retrieving invoices and updating the invoice register daily
- Accurate daily processing of invoices
- Monthly reconciliation of all creditors’ accounts
- Timeous payments according to set deadlines
- Resolving queries related to creditor accounts
- Ensuring all reconciliations are prepared in time for payment proposals
- Managing and updating utility master data such as bank details and reference numbers
Required Qualifications and Skills
- Certificate in Finance
- Matric Certificate/Grade 12
- Valid SA Driver’s License (Code 08)
- 1-3 years of experience in creditors management
- Proficiency in MS Word, MS Excel, and MS Outlook (Intermediate)
- Knowledge of SAP (advantageous)
- Excellent planning and organization skills
If you have a strong foundation in accounting and are looking to enhance your financial management skills, this role is an excellent opportunity to contribute to a corporate environment.
3. Compliance Specialist
- Location: Centurion, Gauteng
- Type: Permanent
- Closing Date: 04 November 2024
Job Description
The Compliance Specialist is responsible for ensuring adherence to Health, Safety, Environmental, and Quality (HSEQ) standards within Bidvest Facilities Management. This role involves monitoring client submissions and contractor vetting processes to ensure compliance with both contractual obligations and regulatory requirements.
Key Performance Areas
- Monitoring and measuring HSEQ client submissions
- Facilitating reviews and approvals of HSEQ documentation
- Coordinating corrective actions based on client feedback
- Managing contractor vetting processes for mobilization and vendor onboarding
- Conducting Integrated Management System (IMS) and legal audits
- Participating in external audits and ensuring corrective actions are implemented
Required Qualifications and Skills
- Preferably tertiary qualifications in Quality, Health & Safety, Environmental Management, or Risk Management
- Matric Certificate
- Valid SA Driver’s License
- 3 years of experience in SHEQR Management and Contractor Management
- Excellent knowledge of ISO standards (9001, 14001, 45001) and legal auditing
- Proficiency in Microsoft Office, SAP, and SharePoint (added advantage)
This role is ideal for professionals looking to make an impact in compliance management and ensure the highest standards of safety and quality across various contracts and projects.
How to Apply
All the positions mentioned above are currently accepting applications. Make sure to submit your application before the closing dates to be considered for these roles. These positions offer unique career growth opportunities within a supportive corporate structure, allowing you to showcase your skills and expertise. Visit Bidvest Facilities Management Website, to apply.
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Bidvest Facilities Management offers promising career opportunities for professionals in customer service, finance, and compliance management. Each position is designed to provide individuals with the chance to grow their skills and contribute meaningfully to a dynamic corporate environment.
Whether you’re looking to excel in a Call Centre Agent role, leverage your financial expertise as a Creditors Clerk, or make an impact in health and safety compliance, Bidvest Facilities Management has a role that suits your qualifications and aspirations.