IIE Varsity College, along with IIE Vega and IIE MSA, is offering an exciting opportunity for a dedicated and results-driven individual to join their dynamic team in Westville, KwaZulu-Natal. The institution is currently seeking a Student Advisor (Undergraduate) to play a pivotal role in student recruitment, engagement, and admissions.
This permanent position is ideal for individuals with strong communication skills, a passion for education, and a results-oriented mindset.
About the Role
The Student Advisor (Undergraduate) will report directly to the Head: Student Recruitment and will be responsible for engaging with prospective students, delivering impactful presentations, and guiding applicants through the registration process. The role requires a highly motivated and organized professional who can represent IIE Varsity College at various schools, career expos, and stakeholder events.
Key Responsibilities
1. Presentation and Student Engagement
A crucial aspect of the role involves visiting targeted schools to promote IIE Varsity College. The Student Advisor will:
- Conduct engaging presentations, highlighting the benefits of studying at the institution.
- Distribute marketing materials and interact with students to generate inquiries.
- Represent the institution at career expos and external stakeholder events.
- Meet monthly presentation targets, ensuring the institution reaches prospective students effectively.
2. Database Collection
To expand the institution’s outreach, the Student Advisor will be expected to:
- Collect and maintain school databases to build a comprehensive network of prospective students.
- Meet monthly database collection targets as part of a structured recruitment plan.
3. Interviewing Prospective Students
A key part of the recruitment process involves direct interaction with potential students. The Student Advisor will:
- Conduct proactive outreach to prospective students via phone and email, scheduling interviews to meet daily and weekly interview targets.
- Follow up on online applications, ensuring proof of payment and necessary documentation are in place.
- Respond promptly to both online and telephonic inquiries.
- Conduct structured interviews using a prepared script, establishing a strong rapport with students and their parents.
- Achieve individual weekly, monthly, and annual interview targets.
4. Application Processing
To drive enrollments, the Student Advisor will be responsible for:
- Assisting students with the online application process and ensuring successful application submissions during interviews.
- Following up with applicants who have not yet completed their payment, encouraging timely completion.
- Running calling campaigns to convert interviews into applications.
- Encouraging the acceptance of applications and ensuring pre-registration fees are paid.
- Meeting individual application targets on a weekly, monthly, and annual basis.
5. Registration Conversion
The ultimate goal of the recruitment process is to convert applications into registrations. The Student Advisor will:
- Work closely with the campus team to drive application-to-registration conversion rates.
- Support students throughout the process to ensure annual campus registration targets are met.
6. Administrative and Reporting Duties
To maintain an organized recruitment process, the Student Advisor will:
- Keep accurate daily reports, including call logs, interview booking trackers, and CRM system updates.
- Ensure all interview forms are correctly completed, with valid supporting documentation.
- Update necessary systems and reports as required by the Head: Student Recruitment.
Key Competencies Required
The ideal candidate for this role should possess the following skills and attributes:
- Excellent communication and interpersonal skills, with the ability to engage effectively with students, parents, and other stakeholders.
- Strong presentation skills, with the confidence to speak in front of large audiences.
- Friendly and approachable personality, coupled with a results-driven mindset.
- Exceptional organizational abilities and the ability to manage multiple tasks effectively.
- Strong time management skills to handle a fast-paced working environment, especially during peak recruitment periods.
Minimum Requirements
To qualify for the role, candidates must meet the following educational and experience requirements:
- National Diploma (NQF6) with at least 3 years of sales experience (preferred).
- Alternatively, a National Senior Certificate (or equivalent) with a minimum of 5 years of sales experience.
Special Requirement
- A valid driver’s license and own vehicle are essential for this role.
Compensation and Benefits
The Student Advisor (Undergraduate) position comes with a competitive salary and an attractive incentive structure. Benefits include:
- LinkedIn Learning subscriptions to encourage lifelong learning.
- Staff and family discounts on educational programs within the IIE brand portfolio.
- Performance-based incentive bonuses to reward exceptional results.
- Provident fund contributions, including Death & Funeral Cover, for financial security.
- Competitive annual leave allowance to ensure work-life balance.
Work Schedule and Special Conditions
- Standard working hours are Monday to Friday, 08:00 – 17:00.
- Extended working hours may be required during peak registration periods and for special events.
- Own vehicle and driver’s license are required for travel to schools and recruitment events.
Application Process
Interested candidates should submit their CV and a cover letter, highlighting their relevant experience and explaining why they are a suitable fit for the role. Due to the high volume of applications, only shortlisted candidates who meet the position’s criteria will be contacted for interviews.
IIE Varsity College is committed to employment equity and welcomes applications from all candidates. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act.
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