Mr Price Money is on the lookout for dynamic and motivated individuals to join their team as Telesales Agents in Durban, KwaZulu-Natal. This exciting role is tailored for those with a flair for customer engagement and a passion for sales, particularly within the insurance sector.
Offering comprehensive benefits, growth opportunities, and an energetic work environment, this position presents an excellent opportunity for career-oriented individuals.
Role Overview
The Telesales Agent will play a pivotal role in promoting and selling a variety of insurance products to both existing and potential customers. By leveraging exceptional communication skills, the agent will guide clients through the purchasing process, ensuring they find the insurance solutions that best meet their needs. This role also encompasses handling customer inquiries, updating personal information, and maintaining accurate sales records.
Key Responsibilities
1. Direct Sales
- Engage with prospective customers over the phone to present and explain available insurance products.
- Deliver prepared sales scripts to persuade potential clients to purchase products.
- Address customer questions about policy features, prices, and benefits.
- Ensure compliance with FAIS (Financial Advisory and Intermediary Services) and FICA (Financial Intelligence Centre Act) standards.
- Maintain high-quality call standards to meet service-level agreements (SLAs).
- Update customer details and interactions in the Customer Debtor System (CDS).
2. Updating Personal Information
- Accurately capture and update customer details such as employment and contact information to ensure right-party contact.
Benefits of Joining Mr Price Money
- Uncapped Incentives: Exceed sales targets and enjoy limitless earning potential.
- Professional Growth: Access robust learning and development programs to advance your career.
- Employee Discounts: Benefit from discounts on products at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- Ownership Opportunities: After a year of permanent service, employees can participate in a share scheme, securing financial growth through company success.
- Dynamic Work Environment: Be part of a vibrant and energetic team where each day presents new challenges and opportunities.
- Health and Wellness Programs: Stay healthy with comprehensive wellness benefits and initiatives.
- Recognition and Rewards: Enjoy exciting incentives and recognition for your achievements.
Qualifications and Experience
Candidates applying for this role should meet the following requirements:
- Educational Qualification: A minimum of Grade 12 (Matric).
- Experience: At least one year of proven sales experience, preferably in life insurance.
- Certifications: RE5 and FAIS certifications are highly advantageous.
- Compliance Knowledge: A solid understanding of FSB compliance, including adherence to the Code of Conduct and relevant legislation like the NCA (National Credit Act) and POPI Act (Protection of Personal Information).
Why Mr Price Money?
Mr Price Money is not just an employer; it is a community that values growth, recognition, and contribution. The company’s dynamic culture and commitment to employee well-being make it a sought-after workplace for sales professionals. The potential to grow personally and professionally while contributing to a reputable brand’s success adds to the allure of this position.
How to Apply
If you are ready to take your career to the next level and enjoy the benefits of a thriving sales environment, consider applying for the Telesales Agent position at Mr Price Money. This is your chance to be part of a team where hard work is rewarded, and opportunities for advancement are abundant.
The Telesales Agent position at Mr Price Money in Durban is more than just a job—it’s a gateway to personal growth, financial success, and a fulfilling career in the dynamic field of insurance sales. With a strong focus on customer engagement, compliance, and professional development, this role offers the perfect blend of challenge and reward. The company’s vibrant culture, extensive benefits, and opportunities for advancement make it an ideal choice for individuals eager to excel in a sales-driven environment.
Related: Insurance Sales Agent Job Opportunities at Grodirect
Don’t miss this chance to join a team that values your contribution and rewards your hard work. Take the first step toward your future—apply today!