Are you passionate about coffee and skilled in technical operations? AVI Limited’s CIRO division in Cape Town, Western Cape, has an exciting permanent position available for a Workshop Technician – Level 2. As South Africa’s largest manufacturer of pure coffee, CIRO is a leading name in sourcing, roasting, blending, packaging, training, and technical support for coffee equipment.
This role offers an excellent opportunity for individuals who are ready to take their skills to the forefront of the coffee service industry.
The CIRO Advantage
As part of the AVI Limited family, CIRO is synonymous with coffee excellence. It is a one-stop solution for sourcing, manufacturing, and delivering high-quality coffee, offering expert services that cater to both national and international markets. Renowned for consistent quality, innovative products, and excellent customer service, CIRO is at the cutting edge of coffee trends.
Role Overview: Workshop Technician – Level 2
This role places the successful candidate at the forefront of customer interactions, making them the champion of coffee quality. From conducting operator training to performing equipment assessments and basic maintenance at customer premises, the technician ensures CIRO customers consistently enjoy high-quality coffee experiences.
Key Responsibilities
1. General Housekeeping
- Maintain cleanliness and orderliness in the workshop, including the wash bay, power tool area, and asset spares section.
- Perform general cleaning duties, including offloading containers and cleaning dispensing equipment according to SOPs.
- Conduct regular tool checks and keep tool cupboards organized.
2. Technical Duties
- Strip, descale, and clean spare parts such as taps and boilers.
- Reassemble spares and selected equipment.
- Perform pre-delivery inspections and repair faulty equipment as needed.
3. Administrative Duties
- Complete necessary documentation, such as consumption sheets, time sheets, and tool checks.
- Submit overtime and leave applications as required.
4. Safety, Health, and Environment (S.H.E.) Responsibilities
- Ensure a safe, clean, and uncluttered work area.
- Use protective clothing and authorized tools only.
- Assess risks associated with warehouse activities.
5. Customer Engagement and Training
- Conduct training visits to customer establishments, building strong relationships to retain business and enhance coffee quality.
- Provide product training and ensure that customers use CIRO products effectively.
- Address and escalate any coffee-related issues, ensuring compliance with quality standards.
6. Quality Assurance
- Conduct coffee freshness tests and taste evaluations.
- Calibrate and program equipment for optimal coffee output.
- Ensure customers adhere to cleaning and maintenance procedures.
Required Knowledge and Skills
The ideal candidate should have:
- Basic knowledge of coffee and coffee extraction techniques.
- Technical expertise in service and repair.
- Intermediate electrical (220v/380v) and basic electronic knowledge.
- Proficiency in using a multimeter with logical and methodical thinking skills.
Qualifications and Experience
- Essential: Matric certification.
- Preferred: N3 Electrical Engineering qualification.
- Certification in coffee equipment and an Advanced Coffee Course Certificate are advantageous.
- At least two years of driving experience and a valid driver’s license.
- Availability to travel and stay overnight if necessary.
Why Join CIRO?
This role offers an exciting opportunity to grow within a company that values quality, innovation, and customer satisfaction. The selected candidate will work with a dedicated team, gain hands-on experience with state-of-the-art equipment, and contribute to delivering excellent coffee experiences.
The Workshop Technician – Level 2 role at AVI Limited’s CIRO division offers more than just a job—it’s an opportunity to grow within a leading name in South Africa’s coffee industry. This position is perfect for individuals with technical expertise and a passion for delivering quality coffee experiences. As a CIRO technician, you’ll play a vital role in maintaining the brand’s reputation for excellence, while building strong relationships with customers and honing your skills in a dynamic and supportive environment.
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If you’re ready to bring your technical know-how and love for coffee to a company that values innovation, customer satisfaction, and professional growth, apply today for the Workshop Technician! Don’t miss the chance to be part of a company that’s shaping the future of coffee in South Africa.