The eThekwini Municipality has announced an exciting permanent position for an Administrator (Townships) within the Revenue Division of its Strategic and New Development Department. This role, based in Durban, KwaZulu-Natal, offers an opportunity to contribute to the efficient operation of the solid waste section through administrative excellence.
With a competitive salary package and other benefits, this is a chance for a driven individual to make a meaningful impact in a public service environment.
Role Overview and Purpose
The primary objective of the Administrator (Townships) position is to ensure smooth operations through effective administrative support within the solid waste section. This involves managing financial data, correspondence, and public inquiries while also facilitating day-to-day operational needs such as procurement, stock requisitions, and data capturing.
The role demands strong organizational skills, attention to detail, and the ability to handle multiple responsibilities efficiently. The administrator will be at the heart of the section’s functions, working closely with other departments, the public, and service providers to ensure all systems run seamlessly.
Key Responsibilities
As an Administrator (Townships), the individual will take on various essential duties:
- Budget Management: Monitoring income and expenditure to ensure alignment with operating budgets.
- Customer Service: Attending to inquiries and complaints from various sources, reflecting a strong client orientation and customer-focused approach.
- Correspondence Handling: Managing all incoming and outgoing correspondence to ensure clear communication within and outside the department.
- Data Management: Capturing, analyzing, and processing important data to aid decision-making and operational efficiency.
- Administrative Support: Providing secretarial services, managing a mini switchboard, and preparing requisitions for stock and printing services.
- Procurement Assistance: Supporting the preparation of tender documents and procurement processes to facilitate service delivery.
- Public Permits: Issuing permits for the dumping of garden refuse and miscellaneous refuse, as well as managing container hiring requests.
These responsibilities collectively contribute to the efficient operation of the solid waste section, highlighting the importance of the administrator’s role within the municipality.
Key Competencies Required
To excel in this role, candidates should demonstrate the following competencies:
- Strong Written Communication: The ability to draft clear and concise correspondence and documentation.
- Attention to Detail: Ensuring accuracy in data capturing, budget monitoring, and procurement processes.
- Customer Focus: A commitment to addressing complaints and inquiries professionally and effectively.
- Problem-Solving Skills: Resolving issues efficiently to maintain seamless operations.
- Technology Proficiency: Familiarity with computer systems and software to perform essential tasks.
Other competencies include planning, resilience, ethical behavior, and a solid understanding of business processes.
Minimum Requirements
To qualify for the Administrator (Townships) position, applicants must meet the following essential requirements:
- A Grade 12 certificate (NQF Level 4) or an equivalent qualification, along with an Administrative Certificate.
- A valid motor vehicle driver’s license.
- A minimum of three years of relevant experience in an administrative role.
- Proficiency in computer literacy to manage data and correspondence effectively.
While these are the minimum criteria, preference will be given to candidates with:
- A Diploma in Administration (NQF Level 6) or an equivalent qualification.
- Four years of relevant administrative experience.
Remuneration and Benefits
The Administrator (Townships) role offers a competitive remuneration package, with a basic annual salary ranging from R276,454.32 to R358,839.60, depending on experience and qualifications.
Additional benefits include:
- A housing subsidy.
- Medical aid coverage.
- Pension fund contributions.
- A 13th cheque.
- Generous leave provisions.
These benefits make the position an attractive opportunity for skilled administrators looking for stability and growth within the public sector.
Application Details
Interested candidates should submit their applications before the closing date, 7 February 2025. Applications can be directed to the Human Capital – CSW department at 031 311 6251 for further information. The job reference number for this position is ETH250117-14, and the job number is 35003756.
The Administrator (Townships) position is more than just an administrative role; it is an opportunity to contribute to the efficient delivery of municipal services in Durban. By ensuring the smooth operation of the solid waste section, this position directly impacts service delivery and the well-being of communities.
The eThekwini Municipality is committed to providing excellent service and fostering a collaborative and professional work environment. This role exemplifies the municipality’s dedication to maintaining and improving essential services in township areas.
For those passionate about making a difference and possessing the necessary administrative skills, this is an opportunity not to be missed.
Check also: City of Cape Town Training and Development Opportunities for Students in 2025