The latest opportunity at Discovery is for the role of an Administrator within the Retirement Funds business unit. This dynamic position is integral to the day-to-day administration of various retirement fund disciplines, offering a mix of operational challenges and opportunities for personal and professional growth.
Key Purpose and Responsibilities
The Administrator role requires a professional dedicated to ensuring the smooth operation of retirement fund administration. This involves managing core administrative functions such as monthly contribution reconciliation, investment oversight, and compliance processes, including Section 13A letters and Default Regulation requirements. Beyond operational tasks, the Administrator plays a pivotal role in improving processes, maintaining regulatory compliance, and upholding service excellence.
Core responsibilities include:
- Daily Operations: Processing all transactional activity within the stipulated service levels and ensuring accuracy in operations.
- Compliance Management: Monitoring and adhering to regulatory frameworks such as the Pension Funds Act, Tax Act, and Discovery Life Umbrella Fund rules.
- Quality Assurance: Performing document verification and ensuring data completeness and quality.
- Client Engagement: Handling internal and external queries, preparing reports for management, and addressing escalations effectively.
- Relationship Management: Cultivating strong business relationships with internal stakeholders and external brokers to maintain service excellence.
The role demands adaptability, as the successful candidate will be expected to embrace change management, challenge existing processes, and inspire their team to excel in a fast-paced and evolving environment.
Skills and Attributes Required
Discovery seeks a candidate who embodies a unique combination of technical expertise and personal attributes. Key skills include:
- Strong Communication Abilities: Both verbal and written communication skills are critical for effectively conveying information and resolving queries.
- Attention to Detail: Precision and organization are essential to ensure compliance and maintain data integrity.
- Analytical Thinking: The ability to logically and objectively analyze situations and propose practical solutions.
- Team Collaboration: An aptitude for building relationships and working well with diverse teams is vital for success.
- Problem Solving: A proactive approach to understanding problems and identifying opportunities for improvement.
Educational and Professional Experience
The ideal candidate will possess a solid educational and professional background:
- A matric certificate is essential.
- Five years of experience in employee benefits, retirement funds, or umbrella fund operations is mandatory.
- Relevant industry qualifications such as Wealth Management or Introduction to Retirement Funds will be advantageous.
- Advanced skills in MS Office, particularly Excel, are necessary to manage data-intensive tasks effectively.
Employment Equity Commitment
Discovery is deeply committed to fostering an inclusive work environment. As an Equal Opportunities employer, the company’s Employment Equity Plan ensures a diverse and welcoming workplace. Individuals with disabilities are actively encouraged to apply, reinforcing Discovery’s commitment to inclusivity and representation.
Why Join Discovery Corporate & Employee Benefits?
Discovery Corporate & Employee Benefits is revolutionizing the way retirement savings and life insurance are delivered to companies and employees. Joining this team means being part of a pioneering effort to reshape traditional frameworks, creating innovative solutions that positively impact lives.
The Administrator role is more than just a job—it is an opportunity to make a meaningful difference while working in a supportive and stimulating environment. Discovery’s culture of continuous improvement and emphasis on personal growth ensure that employees have the tools and opportunities to thrive.
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This position is ideal for professionals with a passion for precision, a commitment to excellence, and the drive to contribute meaningfully to a growing business unit. Discovery Corporate & Employee Benefits provides the perfect platform for individuals who want to be part of an organization that values innovation, integrity, and the pursuit of healthier and wealthier futures for all.
By joining this team, one takes a step toward not just professional achievement but also becoming a part of an inspiring mission to ignite positive change within society.