Are you passionate about customer service and sales? An exciting opportunity awaits in Lephalale for a dynamic Admin Associate who thrives in a fast-paced retail environment. This permanent position offers an engaging role where individuals can showcase their skills in administration, customer interaction, and stock management. If you’re enthusiastic, energetic, and ready to contribute to a growing team, this could be the perfect fit.
Admin Associate Job Details
- Job Title: Admin Associate
- Location: Lephalale
- Job Type: Permanent
- Salary: Market-related
- Work Level: Skilled
- Employment Equity Position: No
Key Responsibilities
As an Admin Associate, the successful candidate will oversee a variety of tasks to ensure smooth showroom operations. Here’s a closer look at the responsibilities:
Customer Interaction & Sales Support
- Enhance the customer’s experience by delivering exceptional sales and service interactions.
- Maintain excellent product and process knowledge to assist customers effectively.
- Contribute to the visual merchandising and housekeeping of the store, ensuring an inviting atmosphere.
Administration & Stock Management
- Process customer payments, refunds, and credits accurately and efficiently.
- Handle returned goods and ensure all necessary administration is completed promptly.
- Manage daily stockroom operations, including catalogue stock management.
- Execute day-to-day store reporting and general administrative duties.
Customer Journey & New Business Activation
- Assist in account opening and order processing to provide a seamless customer journey.
- Actively support new business activations to drive growth and increase sales revenue.
Team Contribution
- Work collaboratively with the showroom team to achieve collective goals.
- Exhibit behaviors aligned with company values, such as accountability, inclusivity, and resilience.
Qualifications & Experience
To thrive in this role, candidates must meet the following criteria:
Essential Requirements
- A completed Grade 12/Matric qualification (NQFL 3 or NQFL 4 equivalent).
- At least one year of experience in a retail store environment.
- Minimum of one year of experience in administrative tasks.
Desirable Traits
- Energetic and positive attitude.
- Strong persuasive and communication skills.
- Ability to work both independently and as part of a team.
- Detail-oriented with excellent analytical abilities.
- Resilient, adaptable, and change-oriented.
Key Behaviors and Attributes
This role requires a proactive individual who embodies the following qualities:
- A commitment to understanding and delivering on customer needs.
- Accountability and a sense of ownership in all tasks.
- Creativity and curiosity to explore new opportunities.
- A collaborative spirit with a focus on team success.
- A helpful and inclusive approach to daily responsibilities.
- A passion for finding fun and joy in the workplace.
Work Environment
The Admin Associate will be based at the homechoice showroom in Lephalale, contributing to a vibrant retail environment. The role is pivotal in ensuring the showroom operates smoothly while achieving sales and customer satisfaction goals.
Why Join the Team?
This position is more than a job—it’s an opportunity to grow and thrive in a supportive and dynamic environment. The company values innovation, customer focus, and teamwork, making it an excellent place for individuals eager to make an impact.
How to Apply
If this opportunity excites you and you meet the requirements, don’t miss your chance to apply. Bring your energy, creativity, and skills to a role where you can truly make a difference.
The Admin Associate role in Lephalale offers an incredible opportunity for individuals passionate about retail, customer service, and administration to thrive in a dynamic and supportive environment. With a focus on enhancing the customer experience, streamlining store operations, and contributing to overall sales growth, this position is perfect for someone who enjoys taking on diverse responsibilities and making an impact.
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If you meet the qualifications and are ready to bring your energy, positivity, and skills to the team, this could be the career move you’ve been waiting for. Apply now and take the next step in your professional journey!