Are you a dynamic, people-oriented professional with a knack for handling administrative tasks in a healthcare setting? If so, Faircape Health might have the perfect opportunity for you. Faircape is looking to hire a Healthcare Receptionist to join our dedicated team at Heritage Manor in Somerset West, Western Cape. This permanent position offers a unique chance to work in a professional environment, where you’ll play a vital role in ensuring the smooth running of our healthcare facility.
Healthcare Receptionist Job Overview
- Position: Healthcare Receptionist
- Location: Heritage Manor, Somerset West, Western Cape
- Employment Type: Permanent
- Company: Faircape Health, part of the Faircape Group
- Job Functional Area: Administrative
- Experience Level: Mid-Senior
- Industry: Hospital and Healthcare
- Division: Faircape Health
About Faircape Health
Faircape Health is part of the renowned Faircape Group, offering top-tier healthcare services in a range of specialities. Our Sub Acute facility at Heritage Manor caters to patients requiring short-term, long-term, dementia, respite, and palliative care. With a strong focus on bridging the gap between hospital and home, our Multidisciplinary Team (MDT) is dedicated to providing the highest quality care and achieving optimal health outcomes in a nurturing environment.
Healthcare Receptionist Job Description
As a Healthcare Receptionist, your primary responsibility will be to ensure smooth day-to-day operations of the reception area at Heritage Manor. You will serve as the first point of contact for patients, families, and healthcare professionals, reflecting the welcoming and caring nature of our facility.
Duties and Responsibilities
Your duties will include, but are not limited to:
- Welcoming Visitors: Greet all visitors courteously and assist them with their needs.
- Managing Phone Calls: Answer and direct all incoming calls efficiently and professionally.
- Administrative Support: Provide administrative support to the healthcare unit, including preparing starter packs for new employees and managing diaries for appointments.
- Communication: Relay messages accurately to the relevant staff members and departments.
- Billing Assistance: Assist with billing, charge sheets, and collect payments from patients upon discharge when necessary.
- Team Collaboration: Support the admin team to ensure smooth operations in the healthcare facility.
Key Requirements
To be considered for this role, you should possess the following qualifications and skills:
- Experience: Proven experience in a similar role. Experience within a hospital or medical environment would be advantageous.
- Qualifications: An administration qualification is beneficial.
- Skills:
- Proficiency in computer software (Google Docs preferred).
- Strong organisational and administrative abilities.
- Professional communication skills (both verbal and written).
- Excellent attention to detail.
- Customer service orientation and a professional appearance.
- Strong interpersonal skills and the ability to work independently or as part of a team.
- Specific Requirements:
- Solid and positive references.
- Clear credit and criminal record.
Working Conditions
- Hours: Shifts are from 08:00 to 19:00, with 17 shifts per month, according to the duty roster. You may be required to work on weekends, depending on the roster.
- Salary: R 15 000 per month, Cost to Company. The final amount will be based on your qualifications, experience, and other market-related factors.
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Why Join Faircape Health?
At Faircape Health, we are committed to creating a supportive work environment that values excellence, integrity, and compassion. As a healthcare receptionist, you will be a part of a team that strives to deliver world-class care. This role offers:
- An opportunity to grow professionally in the healthcare industry.
- A chance to contribute to the well-being of patients and their families.
- A dynamic work environment with a strong focus on patient care and satisfaction.
If you have a passion for healthcare and are looking to build a rewarding career, we encourage you to apply for this exciting opportunity.
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How to Apply
Interested candidates can apply directly through our website at Faircape Health Careers. Please submit your detailed CV and cover letter, outlining your experience and suitability for the position. If you do not hear from us within two weeks of your application, please consider your application unsuccessful.
The Healthcare Receptionist Vacancy at Faircape Health is an excellent opportunity for professionals looking to contribute to a supportive and dynamic healthcare environment. With its focus on bridging the gap between hospital and home, Faircape Health offers a fulfilling role for those passionate about healthcare administration and patient interaction. As a Healthcare Receptionist at Heritage Manor in Somerset West, you will be at the forefront of delivering exceptional customer service and ensuring the smooth functioning of the facility.