Are you an administrative professional with a knack for scheduling and supporting IT operations? Do you thrive in a dynamic environment where your organizational skills can shine? WeBuyCars is looking for a proactive and detail-oriented IT Customer Service Co-Ordinator to join our team in Centurion, Gauteng. This permanent role offers an exciting opportunity to contribute to a growing organization in the automotive industry while developing your skills in a supportive, collaborative environment.
IT Customer Service Co-Ordinator Job Overview
- Location: Centurion, Gauteng
- Department: IT
- Job Type: Permanent
- Industry: Automotive
- Experience Level: Entry Level
About WeBuyCars
WeBuyCars is a leading name in the automotive industry, known for innovation, customer service, and a commitment to excellence. With a focus on providing streamlined solutions for buying and selling vehicles, we ensure that our operations run smoothly and efficiently, thanks to our dedicated team. Our company culture values hard work, honesty, and a strong sense of community.
IT Customer Service Co-Ordinator Role Overview
As the IT Customer Service Co-Ordinator, you will be the backbone of our IT department. Your role will involve coordinating and scheduling IT resources, handling administrative duties, and supporting our team to ensure projects are completed on time and the right resources are allocated effectively.
Key Responsibilities
- Resource Coordination: Schedule and manage IT resources for internal and external projects, ensuring that tasks are delegated to the appropriate personnel.
- Administrative Support: Maintain calendars, manage appointments, and track project timelines. You’ll also handle documentation, reporting, and assist in procurement processes.
- Team Collaboration: Work closely with the IT and project teams to optimize resource allocation and support effective communication within the department.
- Inventory Management: Track IT assets, manage purchase orders, and ensure accurate record-keeping of all IT equipment and software licenses.
- Ad-hoc IT Support: Assist the IT department with various tasks as needed, ensuring smooth operations and system functionality.
- Process Improvement: Help foster a culture of continuous improvement, collaboration, and problem-solving.
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Requirements
To be successful in this role, you should have:
- Proven experience in an administrative or scheduling role, ideally in an IT or technical environment.
- ITIL 4 Certification is a bonus.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to prioritize and multitask in a fast-paced environment.
- Proficiency in Microsoft 365 and other service desk tools.
- A proactive attitude with the ability to work independently.
- Strong problem-solving skills and a readiness to handle challenges on the go.
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Why Join WeBuyCars ?
Working at WeBuyCars means being part of a team that values each member’s contributions and is committed to excellence. Here’s what they offer:
- Dynamic Environment: You’ll work in a fast-paced, innovative company where your input truly matters.
- Professional Growth: We support your career development and provide opportunities for professional growth.
- Supportive Team Culture: Join a collaborative environment where teamwork, knowledge sharing, and community support are integral to our success.
- Competitive Salary & Benefits: Enjoy a competitive package and benefits that recognize your value and effort.
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How to Apply
If you are a driven, organized individual who is excited about making an impact in a company that values hard work, honesty, and community, we would love to hear from you! Take the next step in your career by applying today and becoming part of our vibrant team.
If you’re a detail-oriented individual with a passion for supporting IT operations and administrative excellence, the IT Customer Service Co-ordinator Vacancy at WeBuyCars is the perfect opportunity for you. By joining the team in Centurion, Gauteng, you’ll not only contribute to the company’s success but also grow your career in an environment that values innovation, teamwork, and community support.