Toys R Us is delighted to announce a Shop Assistant vacancy. As a cherished brand known for its dedication to fun and play, we are seeking enthusiastic individuals who excel in vibrant retail settings.
Prospective applicants are invited to join a team committed to bringing joy to customers of all ages, especially children and families. If you are passionate about toys and eager to contribute your energy, dedication, and love for creating memorable experiences, Toys R Us welcomes your application.
Toys R Us Shop Assistant vacancy Overview:
- Position: Shop Assistant
- Location: Rosebank, Johannesburg, Gauteng
- Closing Date: 12 August 2024
- Department: Sales
- Minimum Experience: Entry Level
- Primary Industry: Retail
- Job Function: Sales
- Contract Term: Initially 3 months with potential for permanent employment
Key Skills Needed:
Sales Orientation:
- Driven to achieve sales targets
- Motivated by meeting and exceeding sales goals
Customer Service Excellence:
- Exceptional skills in providing outstanding customer service
- Ability to create memorable customer experiences (“WOW” experiences)
Personal Attributes:
- Tenacity and determination in achieving objectives
- Highly motivated and target-oriented
Communication Skills:
- Excellent verbal communication skills
- Strong ability to persuade and influence customers
Merchandising:
- Experience in product display and merchandising techniques
Key Performance Areas:
Customer Interaction:
- Ensure customers receive exceptional service on the sales floor and over the phone
- Address individual shopping needs promptly and effectively
Product Knowledge and Sales:
- Provide guidance on product range, pricing, and warranties
- Demonstrate and explain product features to customers
- Drive additional sales through effective upselling techniques
Merchandising and Promotions:
- Maintain correct pricing and display of goods
- Execute promotions accurately and timely
- Ensure adherence to merchandising standards and housekeeping schedules
Inventory and Financial Responsibility:
- Assist in stock takes and maintain accurate stock counts
- Minimize stock loss and expenses within area of responsibility
- Maximize sales opportunities and protect company assets
Entry Requirements:
Educational Background:
- High school diploma (Matric Certificate)
Experience:
- Minimum of 6 months retail experience
Transportation:
- Own or reliable transportation for shift work
General Responsibilities:
Flexibility:
- Willingness to undertake additional tasks as assigned by senior management
Training and Development:
- Complete mandatory training and development programs
Confidentiality:
- Maintain strict confidentiality of all sensitive information
Performance Review:
- Participate in regular performance appraisals and personal development reviews
SOP Compliance:
- Stay updated with current Standard Operating Procedures (SOPs)
Adaptability:
- Embrace new technologies and methods introduced by the company
Online Application Process
- Complete Application Form: Fill out the online application form with your personal details, education background, work experience, and relevant skills.
- Upload Documents: Attach your updated resume/CV and optionally include a cover letter highlighting your qualifications and interest in the position.
- Submit Application: Review all information for accuracy and completeness before submitting your application.
- Confirmation: You will receive a confirmation email acknowledging receipt of your application.
Toys R Us and Babies R Us South Africa sincerely appreciates your interest in pursuing a career with them. The enthusiasm shown for the Shop Assistant position in Rosebank, Johannesburg, Gauteng is valued. Prospective candidates are encouraged to submit their applications promptly through Toys R Us user-friendly online portal. The recruitment team eagerly anticipates evaluating your credentials and potentially extending an invitation to join the dedicated team.