Are you passionate about hospitality and providing excellent service? Are you looking for a fulfilling job opportunity in the Hermanus area? If so, the Waiter/Barman Vacancy at Faircape might be the perfect opportunity for you. This permanent position offers a chance to work in a serene environment at the Onrus Manor facility, part of the Faircape Life network.
Waiter/Barman Job Overview
- Position: Waiter/Barman
- Location: Onrus, Hermanus, Western Cape
- Company: Faircape (Faircape Life)
- Contract: Permanent
- Posted: 15 October 2024
- Experience Level: Mid-Senior
Key Responsibilities
As a Waiter/Barman at Faircape’s Onrus Manor, you will be responsible for delivering a high standard of service. Here are the primary duties you will undertake:
- Serving Food and Beverages: Serve food and drinks to residents and guests, ensuring excellent service in accordance with established standards. You’ll maintain professionalism, efficiency, and courtesy at all times.
- Table Management: Prepare tables with clean and undamaged linen and utensils, ensuring that everything is in pristine condition.
- Bar Management: Prepare and serve alcoholic and non-alcoholic beverages to residents and guests. This includes restocking the bar inventory and providing full wine service.
- Customer Relations: Engage with residents in a courteous and friendly manner, ensuring their needs are met without disturbing others. You’ll also handle any customer complaints and report them to the manager.
- Hygiene and Cleanliness: Maintain designated areas according to hygiene standards. This includes cleaning and organizing bar supplies and equipment.
- Menu Knowledge: Be knowledgeable about all menu items, so you can confidently explain or recommend options to residents.
- Stock Control: Assist in stock audits, and report any breakages, shortages, or variances to your manager.
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Requirements
To excel in this role, you should possess the following:
- Experience: Proven experience as both a waiter and bartender is required. Barista skills are a plus but not mandatory.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with elderly residents in a compassionate and respectful manner.
- Team Player: The ability to work well within a team to ensure seamless service.
- Attention to Detail: A keen eye for detail to ensure that service standards are always met.
- Knowledge: Basic knowledge of wine service and drink preparation is highly advantageous.
Specific Requirements
To qualify for this position, you must meet the following requirements:
- Health Record: You must have a clear health record.
- Criminal Record: A clear criminal record is necessary.
- Credit Record: Your credit history should also be clear.
- References: You must provide contactable written references. Applications without these references will not be considered.
Working Hours
The successful candidate will be expected to work flexible hours. You will be scheduled for 13 shifts per month, each shift lasting four hours. The shifts are typically scheduled from 17h00 to 21h00 or earlier, depending on the schedule.
- Monthly Hours: 52 hours
- Shift Times: Evening shifts (from 17h00 – 20h00 or 21h00)
- Weekends & Holidays: Sundays and public holidays are compensated at higher rates (time and a half for Sundays, double pay for public holidays)
Salary and Benefits
The Waiter/Barman Vacancy at Faircape offers a basic salary of R 6,000 per month, with the possibility of quarterly bonuses. These bonuses are based on both individual and company performance, rewarding your dedication and effort. In addition, working on Sundays will be compensated at time and a half, and public holidays will be paid double.
It’s important to note that Faircape does not offer tipping, but the comprehensive salary package ensures fair compensation for your work.
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How to Apply
To apply for this vacancy, Faircape has a simple two-step process:
- One-Way Online Interview: After submitting your application, you will automatically receive a link to complete a one-way interview online at your convenience. This interview will be reviewed by the team.
- Written References: Applications without written references will not be considered, so make sure to include these documents in your application.
If you do not receive a response within two weeks of applying, you can consider your application unsuccessful. However, don’t be discouraged – keep an eye on Faircape’s future openings.
The Waiter/Barman Vacancy at Faircape in Onrus Manor, Hermanus is a fantastic opportunity for anyone with experience in hospitality looking to work in a fulfilling and supportive environment. This role is not just about serving food and drinks but also about being part of a close-knit community where professionalism, courtesy, and excellent service are highly valued. With a competitive salary package, quarterly bonuses, and the chance to work in a beautiful setting, this position offers the perfect balance of professional growth and personal satisfaction.