Frontshop Assistant Job Opportunity at Dis-Chem Pharmacies Limited

Dis-Chem Pharmacies Limited, one of South Africa’s leading retail pharmacy chains, is offering a job opportunity for a Frontshop Assistant at their branch in Cascades Lifestyle Centre, Pietermaritzburg. This entry-level position is ideal for individuals interested in gaining experience in the retail industry, particularly in a customer-facing role where they can develop essential retail skills, engage with customers, and uphold the high standards associated with Dis-Chem Pharmacies.

Frontshop Assistant Job Overview

• Job Title: Frontshop Assistant – Cascades Lifestyle Centre
• Location: Pietermaritzburg, KwaZulu-Natal
• Employment Type: Permanent
• Division: CB Division
• Posted On: 29 October 2024

Frontshop Assistant Job Description

As a Frontshop Assistant at Dis-Chem Pharmacies in Cascades Lifestyle Centre, you will be responsible for ensuring that the store’s product displays and stock levels meet company standards, assisting customers, and performing cashier duties. The role involves maintaining a clean and organized work environment while supporting the team in stock management and adhering to Dis-Chem’s operational guidelines.

Key Responsibilities

1. Merchandising and Stock Maintenance:
   • Ensure that the full range of products is always available on the shelves.
   • Regularly check that products have not reached their sell-by dates.
   • Restock merchandise when necessary to support maximum sales.
   • Follow up with customers on out-of-stock items using Dis-Chem’s customer service procedures.
2. Stock Handling and Display Standards:
   • Ensure stock is correctly stored and organized, both on shelves and in the storeroom.
   • Check that merchandise displays, labels, and prices are always accurate and report discrepancies to management.
   • Organize and tidy the storeroom for easy access and maintenance.
   • Assist with unloading stock and transferring it to the correct display areas.
3. Customer Service:
   • Build positive relationships with customers, providing friendly and helpful assistance.
   • Handle customer complaints and compliments professionally, forwarding feedback to management.
   • Meet customer turnover benchmarks as set by Dis-Chem.
4. Cashiering and Transactions:
   • Process customer payments accurately, including handling cash, cards, vouchers, and coupons.
   • Handle customer exchanges and returns following the authorization from a supervisor.
   • Process Dis-Chem loyalty cards and manage stock control by following rotation protocols.
   • Maintain accurate cash flow and manage all transactions carefully.
5. Stock Control and Administration:
   • Report low stock levels, expired items, and damaged stock to the management.
   • Participate in regular stock-taking and manage stock files to avoid discrepancies.
   • Follow up on inventory control practices, adhering to company policies to ensure stock security.
6. Housekeeping and Safety Standards:
   • Ensure the workspace is tidy and follows Dis-Chem’s standards.
   • Flatten boxes and store them appropriately.
   • Follow Dis-Chem’s policies on Health and Safety to ensure a secure and safe working environment.
   • Report any suspicious behavior by staff or customers to management.

Requirements

Essential:

• Basic understanding of retail operations and store administration.
• Problem-solving skills, knowing when to escalate issues.
• Strong verbal communication skills for engaging with customers effectively.
• Basic mathematical skills for handling transactions.

Advantageous:

• Familiarity with Microsoft Word, Excel, and Outlook.
• Basic skills in SAP and additional computer applications.

Qualifications and Experience:

Essential:

• Educational Requirement: Matric or Senior Certificate.
• Work Experience: 0 – 6 months in a retail environment.

Advantageous:

• 1-year retail experience in a similar role.

Special Conditions of Employment

• Must be available for retail hours, including weekends and public holidays.
• Only South African citizens may apply, and candidates must have a clear criminal record and credit history.
• Successful candidates must undergo a background check (MIE) as part of the hiring process.

Compensation and Benefits:

• Salary: Market-related.
• Benefits: Includes access to medical aid, a provident fund, and a staff account for purchases.

Recommended for you: Free CV Templates that Pass the Applicant Tracking System

How to Apply

If this opportunity matches your skills and career aspirations, apply as soon as possible. Only successful applicants will be contacted for further steps. If you do not receive any feedback within two weeks after the closing date, consider your application unsuccessful.

Click here to apply

This Frontshop Assistant Job Opportunity at Dis-Chem Pharmacies Limited offers a valuable entry into the retail industry, especially for individuals interested in customer service and stock management roles. With Dis-Chem’s well-established standards and a supportive work environment, you will gain significant experience that can pave the way for a career in retail.