If you’re looking to jumpstart your career in Information Technology, then this is the perfect opportunity for you! Rosebank College Pretoria CBD has an exciting ICT Support Vacancy that promises a chance to work in a dynamic and educational environment. This permanent position, nestled in the heart of Pretoria, is tailored for entry-level professionals who are enthusiastic about making a meaningful impact in the education sector.
ICT Support Job Overview
- Job Title: ICT Support
- Location: Rosebank College, Pretoria CBD, Gauteng
- Type: Permanent
- Posted: 07 October 2024
- Closing Date: 14 October 2024
- Primary Industry: Education Management
- Functional Area: Information Technology
- Experience Level: Entry Level
- Salary: Market-related
About Rosebank College
Rosebank College is a member of the Independent Institute of Education (IIE), one of South Africa’s leading private higher education providers registered with the Department of Higher Education and Training. For over 70 years, Rosebank College has been committed to delivering quality tertiary education, attracting over 20,000 students across the country.
With campuses located in major cities, the college offers a vibrant and supportive environment that encourages academic excellence. As the institution continues to expand and add new qualifications to its offerings, Rosebank College is seeking to enhance its team with dedicated professionals like you.
ICT Support Job Description
As an ICT Support Specialist at Rosebank College, you will be responsible for responding to and resolving incidents involving applications and related equipment used at the workplace. You will play a vital role in assisting users to enable them to make effective use of systems and equipment.
Key Responsibilities
- Desktop Support
- Evaluate and prioritize logged requests for assistance from users.
- Log and track calls using the incident and problem management database provided through the service desk.
- Handle routine user problems, referring complex issues to the campus Senior ICT Support Specialist.
- Software and Hardware Installations
- Install desktop and laptop computers for campus use with authorized software.
- Install hardware components such as monitors, keyboards, printers, and disk drives.
- Set up and support for boardrooms and training use.
- Conduct regular testing and maintenance of video conferencing and other IT equipment.
- Information Technology Administrative Functions
- Liaise with service providers regarding equipment, repairs, and maintenance.
- Administer and update the hardware and software asset register.
- Administer licensing in the software license bank.
- Maintain IT storeroom, server room, and office ensuring safety and cleanliness.
- Train and orient staff on the use of hardware and software.
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Minimum Requirements
Education:
- Higher Certificate or Occupational Certificate Level 5 (NQF Level 5) / A+ / N+
- Advanced Certificate or Diploma / Occupational Certificate Level 6 (NQF Level 6) in CCNA1 / MCSE / MCTIP
Experience:
- Completed Internship or 1 year job experience in a related field.
Why Join Rosebank College?
Rosebank College offers a unique environment where ICT professionals can flourish. You will be part of an institution that values education and is constantly pushing the boundaries of what’s possible. With over 70 years of experience in the education sector, you will have access to a wealth of knowledge and resources to help you grow.
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How to Apply
If you’re passionate about education and technology, and you meet the above requirements, Rosebank College invites you to submit your CV. Kindly note that CVs sent via email will not be considered.
The ICT Support Vacancy at Rosebank College offers an excellent opportunity for aspiring IT professionals to kickstart their careers in a prestigious educational environment. With a commitment to fostering growth and development, Rosebank College provides a platform for individuals to gain valuable experience while contributing to the institution’s vision of delivering top-notch education. If you are passionate about technology and education, and ready to take on new challenges, this is the perfect role for you. Don’t miss the chance to be part of a thriving team at one of South Africa’s leading private higher education institutions.