Are you an entry-level IT enthusiast looking to kickstart your career? Lesedi, a leading company in the Oil and Energy sector, is seeking a dedicated and tech-savvy Junior ICT Technician to join their dynamic team in Centurion, Gauteng. This permanent position offers an excellent opportunity to grow and develop your skills in a supportive environment.
Junior ICT Technician Job Overview
- Position: Junior ICT Technician
- Location: Lesedi, Centurion, Gauteng
- Employment Type: Permanent
- Closing Date: 11 July 2024
Junior ICT Technician Role Purpose
As a Junior ICT Technician, you will provide 1st Level Support for Cloud, Desktop, Server, and Networks within Lesedi’s IT Systems. Your primary goal will be to ensure seamless IT support across all company sites, contributing to the overall efficiency and productivity of the organization.
Responsibilities
As a Junior ICT Technician, your responsibilities will include, but are not limited to:
- Service Desk Support: Attend to ServiceDesk calls and resolve issues within the SLA timeframe.
- Laptop/Desktop Management: Handle the specification, procurement, distribution, and support of laptops and desktops.
- Software Support: Install and provide basic support for Lesedi’s engineering software applications.
- Meeting Room Management: Manage and maintain all meeting rooms and video conferencing setups.
- Network Maintenance: Assist with local network cabling and VoIP system support.
- Printer Maintenance: Oversee toner maintenance for all printers and plotters.
- Cloud Support: Provide end-user support for cloud services, including Office 365 and Code Two.
- Procedure Development: Setup and maintain procedures, guides, and SOPs as required.
- Wi-Fi Support: Assist with the setup and maintenance of Wi-Fi AP and controllers companywide.
- SQL Database Management: Support and maintain SQL databases.
- Vendor Liaison: Coordinate with 3rd party vendors for hardware and software support.
- Site Planning: Assist the ICT Management with site initiation and planning.
- Reporting: Prepare monthly reports and provide feedback.
- Training: Conduct end-user training and induction sessions.
- Phone Support: Assist with cellphone updates and phone setups.
- Ongoing Learning: Ensure ICT training is current to provide optimized business support.
- Compliance: Adhere to IT support schedules and timeframes.
Minimum Requirements
To be successful in this Junior ICT Technician role, you should have:
- A 1-year IT Diploma or relevant IT certification.
- CompTIA certifications (A+, Network+) are advantageous.
- At least 1 full year of working experience.
Technical Competencies
- Intermediate Support: Laptop/Desktop, Printer, Network, Server, VoIP, ERP, Application, and Mobility.
- Entry-Level Experience: ServiceDesk/Helpdesk, Application Support, VoIP, Printer, Network, Server, Desktop Support.
- Software Skills: Proficiency in Office 365 (Word, Excel, PowerPoint, Teams, OneDrive), Adobe Acrobat, and multifunctional printer support.
Recommended for you: Software Developer Salary in 2024 (Johannesburg vs. Cape Town)
How to Apply
Compile your CV and gather your documents to apply for this Junior ICT Technician.
- Click on this link to apply: Apply Here
Should you not hear from us within 21 days of the advert closing, please consider your application unsuccessful.
If you are a motivated and eager IT enthusiast at the start of your career, this Junior ICT Technician position at Lesedi in Centurion, Gauteng, offers a fantastic opportunity. Working in a leading company within the Oil and Energy sector, you will gain invaluable experience, develop your technical skills, and contribute to the efficiency of our IT systems.
With a comprehensive range of responsibilities from Service Desk support to SQL database management, this role is perfect for someone looking to grow and make a significant impact.