Monday, February 10

    If you are enthusiastic about retail, enjoy helping others, and have a keen eye for detail, then OneCart (Pty) Ltd has the perfect opportunity for you. OneCart, a dynamic and growing company in the retail industry, is currently offering a Personal Shopper position at Paarl Mall in the beautiful town of Paarl, Western Cape. This position is ideal for someone looking to start their career in retail, work in a fast-paced environment, and develop excellent customer service skills.

    Personal Shopper Job Overview

    • Position Title: Personal Shopper
    • Location: Paarl Mall, Paarl, Western Cape
    • Company: OneCart (Pty) Ltd
    • Type: Contract
    • Department: Operations
    • Industry: Retail
    • Level: Entry Level
    • Job Posted: 06 September 2024
    • Closing Date: 11 September 2024

    About OneCart (Pty) Ltd

    OneCart is South Africa’s premier grocery delivery service, offering customers the convenience of online shopping from a variety of stores. The company’s mission is to streamline grocery shopping by allowing customers to purchase items from multiple stores in a single transaction and have everything delivered right to their doorstep. OneCart’s service is customer-centric, and its success is built on delivering excellent service with each order.

    The company is now expanding its team and is on the lookout for Personal Shoppers at its Paarl Mall branch. This opportunity is perfect for individuals who are ready to take on the challenge of providing an exceptional shopping experience while working in a collaborative and exciting retail environment.

    Key Responsibilities

    As a Personal Shopper at OneCart, your primary role will be to assist customers in making the best possible purchasing decisions while ensuring that their orders are fulfilled correctly and efficiently. You will serve as a personal shopping assistant, helping customers find products, process their orders, and ensure that they receive high-quality service from start to finish.

    Here’s a breakdown of your responsibilities:

    • Customer Assistance: Offer advice, product recommendations, and guidance to customers to help them make informed purchasing decisions.
    • Order Preparation: Carefully select, scan, and package items for delivery, ensuring that all orders meet the highest standards.
    • Customer Service: Respond promptly to customer queries, requests, and complaints, ensuring customer satisfaction at every touchpoint.
    • Problem Solving: Suggest alternatives for out-of-stock or discontinued products and resolve any issues regarding product quality or availability.
    • Team Collaboration: Work with store departments to facilitate smooth service delivery and assist other team members in meeting collective goals.
    • Efficiency: Manage your time effectively to meet delivery schedules and customer expectations.
    • Order Collection and Delivery Support: Assist with packaging, order collection, loading, and payments where needed.

    Essential Job Requirements

    To succeed as a Personal Shopper at OneCart, you will need to meet the following criteria:

    1. Education: A matric certificate is required.
    2. Location: You must live in or near Paarl to be considered for the position.
    3. Language: Fluency in English is essential, as you’ll need to communicate with customers and colleagues effectively.
    4. Communication Skills: You should be able to type full sentences clearly and accurately.
    5. Customer Service: A customer-first attitude is crucial, as you will be interacting with shoppers regularly and representing the OneCart brand.

    Desired Qualities and Skills

    • Attention to Detail: Being thorough is essential, especially when selecting products and packaging orders to ensure accuracy.
    • Initiative: You must be proactive and take initiative when solving customer issues or improving service delivery.
    • Energy and Resourcefulness: Working in a retail environment can be fast-paced, so you’ll need to stay energetic and resourceful at all times.
    • Communication: Excellent communication skills are vital in providing clear, helpful advice to customers and resolving any issues that arise.
    • Team Spirit: You’ll be part of a team, so being able to collaborate with others and assist when needed is key to success.

    Why Join OneCart?

    OneCart is an innovative company that puts the customer at the heart of everything it does. By joining the OneCart team, you will have the opportunity to work for a company that values excellent customer service, teamwork, and efficiency. You’ll receive training to help you excel in your role, and you’ll be working in a supportive environment that encourages growth and development.

    At OneCart, every team member plays a vital role in ensuring that customers have a seamless shopping experience, and as a Personal Shopper, you will be at the forefront of delivering that experience.

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    How to Apply

    To apply for the Personal Shopper Vacancy at OneCart (Pty) Ltd – Paarl Mall, simply submit your application through the company’s website or job portal. Please note that the closing date for applications is 11 September 2024, so ensure that your application is submitted by this deadline.

    Click here to apply

    If you don’t hear back from OneCart within two weeks of applying, kindly consider your application unsuccessful. However, don’t be discouraged – keep an eye out for other opportunities that might match your skills and experience.

    The Personal Shopper position at OneCart is a fantastic opportunity for anyone looking to build a career in the retail sector while gaining valuable experience in customer service. If you’re located in Paarl or the surrounding areas and meet the job requirements, don’t miss this chance to become a part of a forward-thinking company that prioritizes customer satisfaction and employee growth.

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