Are you looking for a dynamic career in the hospitality industry? The Receptionist Job Opportunity at The Capital Hotels offers more than just a job; it offers a chance to be part of a revolution in hospitality. Located in Sandton, Gauteng, The Capital Hotels is leading the transformation of the hospitality industry by creating an aspirational and innovative work environment. This is not your average receptionist position. This is an opportunity to join a company that values respect, integrity, and excellence in service delivery.
Receptionist Job Overview
- Location: Sandton, Gauteng, South Africa
- Salary: R8,000 per month
- Type: Permanent, Full-time
- Closing Date: 13 December 2024
- Reference Number: NM1191312SanR
Why Work for The Capital Hotels?
At The Capital Hotels, staff are the cornerstone of the company. The working culture is centered on respect, appreciation, and creating a sense of belonging. Here’s why you should consider joining:
- Employee-Centric Approach: Employees feel respected, valued, and successful in their roles.
- Promotion Based on Values: While experience is important, promotions are based on values such as discipline, commitment, and teamwork.
- Rapid Career Growth: Talent is recognized and rewarded quickly, ensuring deserving employees are promoted without unnecessary delays.
- Modern Leadership Philosophy: No micromanagement! Everyone is empowered to make decisions and contribute to the company’s success.
Imagine working in a place where you feel secure, appreciated, and motivated to bring your best every day. At The Capital Hotels, it’s not just a job; it’s a family.
Receptionist Job Description
As a receptionist at The Capital Hotels, you are the face of the establishment. You will ensure that guests have a seamless and memorable experience from check-in to check-out. Your role goes beyond administrative tasks; you’ll be providing a warm and welcoming environment for all guests.
Key Responsibilities
- Guest Services:
- Check guests in and out of the hotel efficiently.
- Manage guest accounts and handle transactions accurately.
- Address and resolve guest requests, ensuring a memorable stay.
- Administrative Duties:
- Assist with reservations and bookings.
- Maintain accurate records using a Property Management System (PMS) such as Protel.
- Handle confidential information with utmost discretion.
- Problem-Solving:
- Address guest complaints or incidents calmly and effectively.
- Collaborate with the team to resolve any issues swiftly.
- Team Collaboration:
- Work closely with colleagues to ensure smooth operations.
- Lead by example as a team player with a hands-on approach.
Minimum Requirements
To be eligible for this role, you must meet the following criteria:
- Education: Matric and a Hospitality Qualification (or similar).
- Experience: 1–2 years of receptionist experience.
- Skills: Proficiency in MS Office and experience with a reputable PMS like Protel.
- Personal Traits:
- Presentable and well-spoken.
- Honest and trustworthy.
- Attention to detail and highly organized.
- Ability to handle pressure and maintain confidentiality.
Additional Requirements
- Willingness to work shifts.
- If relocating, costs will be borne by the applicant.
Read more: Top Certifications to Boost Your CV in 2025
Why This Role is Perfect for You
The Receptionist Job Opportunity at The Capital Hotels is ideal for individuals who want to grow in the hospitality industry. Whether you’re just starting out or looking for a new challenge, this role provides:
- A supportive and inclusive work environment.
- Opportunities for career growth based on performance and values.
- A chance to be part of an innovative company revolutionizing the hospitality sector.
Recommended for you: From Personal Details to References: Building a Professional CV in 7 Easy Steps
How to Apply
If this sounds like the perfect opportunity for you, don’t wait! Click on the “Quick Apply” button and submit your application today. Ensure your CV highlights your qualifications, experience, and why you’re the best fit for this role.
The Receptionist Job Opportunity at The Capital Hotels is more than just a role; it’s a gateway to a fulfilling and rewarding career in the hospitality industry. By joining this innovative company, you’ll not only gain valuable experience but also become part of a workplace that prioritizes respect, growth, and integrity. With its strong commitment to empowering employees and transforming hospitality, The Capital Hotels is the perfect place for those passionate about exceptional guest service.