If you are looking for a rewarding career in the healthcare sector and possess strong interpersonal skills, then this Receptionist Vacancy at Netcare Randburg might be the perfect opportunity for you. Netcare, a leading healthcare provider, is currently seeking a qualified and enthusiastic individual to join their team at Medicross Randburg as a Medical Receptionist. This role is integral in providing exceptional patient care and administrative support within the clinic, making it a key position in ensuring smooth operations and positive patient experiences.
Receptionist Job Overview
- Position: Medical Receptionist
- Location: Medicross Randburg, Netcare Primary Care Division
- Application Deadline: 8 October 2024
About Netcare
Netcare places a strong emphasis on Person-Centered Health and Care, which focuses on empowering patients to take part in their health journey. Additionally, the group is driving a strategy of Digital Enablement, integrating all patient touchpoints for a unified healthcare experience.
Netcare’s Core Values and Strategy
At Netcare, the core values are central to everything they do. This includes:
- Dignity: Respecting the dignity of patients, families, and team members.
- Participation: Encouraging involvement and collaboration across all levels.
- Truth: Being transparent and maintaining integrity in all actions.
- Compassion: Showing empathy and understanding in every interaction.
Receptionist Job Description
Medicross Healthcare Group, part of the Netcare Group, is known for its patient-focused approach and commitment to delivering primary healthcare of the highest quality. The Receptionist (Medical) will be the first point of contact for patients and visitors at Medicross Randburg. This role involves managing the complete admissions process, handling inquiries, and coordinating with various stakeholders.
As a Receptionist, you will act as a Brand Ambassador for Netcare, embodying values such as Care, Truth, Participation, Compassion, and Dignity. You will be expected to provide safe, person-centered customer service while adhering to these core values.
Key Responsibilities
- Patient and Visitor Interaction: Welcome patients and visitors, offering friendly and professional assistance.
- Administrative Support: Manage front desk operations, including patient admissions, scheduling, and data entry.
- Coordination and Liaison: Work closely with medical staff and other departments to ensure patient information is accurate and up-to-date.
- Billing and Payment Handling: Manage billing processes and handle payments in accordance with the clinic’s policies.
- Brand Representation: Uphold Netcare’s commitment to patient care and professional service by acting as a Brand Ambassador.
Requirements
To be considered for the Receptionist Vacancy at Netcare Randburg, candidates must meet the following requirements:
- Education:
- Matric or equivalent NQF Level 4 qualification.
- Higher Certificate – NQF Level 5.
- Experience:
- Minimum 1–2 years of reception experience in a hospital or clinical environment.
- Skills:
- Proficiency in Microsoft Office applications (Word, Outlook, Excel).
- Knowledge of medical schemes.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information.
Why Join Netcare?
Working at Netcare means being part of a healthcare network that is dedicated to quality care, patient engagement, and the professional growth of its employees. Netcare’s comprehensive approach to healthcare delivery is enhanced by its commitment to innovation, inclusivity, and staff development.
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How to Apply
If you meet the above qualifications and are eager to contribute to a value-driven healthcare organization, please send your detailed CV to pcdrecruitment@netcare.co.za. Ensure your CV includes all relevant information and highlights your experience in a clinical or hospital setting.
Important Information
- Application Deadline: 8 October 2024.
- Only shortlisted candidates will be contacted. If you have not been contacted within 30 days of the closing date, consider your application unsuccessful.
- Applications will be retained for 12 months in the Netcare database for consideration in future openings.
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The Receptionist Vacancy at Netcare Randburg is more than just a job—it’s an opportunity to make a meaningful impact in the lives of patients and contribute to the high standards of healthcare service that Netcare is renowned for. If you have the required qualifications and a passion for delivering exceptional patient care, don’t miss this chance to become part of a dynamic team at Medicross Randburg. Apply today and take the next step in your career with Netcare, where your skills and dedication will be valued and your professional growth supported.