Adidas is seeking passionate and driven individuals to join their team as Retail Sales Associates. This role offers a unique chance to be part of a global leader in sportswear, where every day is an opportunity to contribute to the brand’s success.
As a Retail Sales Associate at adidas, individuals will play a vital role in delivering outstanding customer service and supporting the store’s daily operations. They will be responsible for creating memorable shopping experiences, driving sales, and ensuring the smooth operation of the store.
This position is perfect for those who thrive in a high-energy environment and are eager to showcase their enthusiasm and skills. adidas values qualities such as courage, innovation, teamwork, and respect, and invites candidates to apply for this exciting opportunity to join a winning team.
Retail Sales Associate Job Overview
- Department: Retail Operations
- Direct Reporting Line: Retail Store Manager
- Location: Johannesburg, Gauteng, South Africa
- Contract Type: Full-time
About Adidas
Adidas is a global leader in the sportswear industry, renowned for its innovation, quality, and commitment to performance. Founded in 1949, adidas has grown to become one of the world’s most recognizable and respected brands, inspiring athletes and enthusiasts alike with its cutting-edge products and solutions.
At its core, Adidas is driven by a passion for sports and a dedication to creating products that enhance athletic performance. The company’s extensive range of footwear, apparel, and accessories is designed to support athletes at every level, from professional competitors to casual participants.
Job Purpose
- Support daily store operations and maintain store policies while delivering exceptional customer service.
Key Responsibilities
- Customer Service: Provide top-notch service to each customer, ensuring satisfaction.
- Sales Transactions: Process sales involving cash, credit, and checks as needed.
- Product Handling: Assist with ticketing and checking product paperwork, and manage product flow from stockroom to sales floor.
- Store Security: Secure company assets and stock to prevent shrinkage.
- Merchandise Display: Help create and manage product displays, following management guidance.
- POS System Proficiency: Gain and maintain skills in using the point-of-sale system.
- Sales Techniques: Utilize selling strategies, such as add-on sales, and provide detailed product information to meet sales goals.
- Customer Interaction: Greet and assist customers, including serving as a greeter during busy times.
- Housekeeping: Maintain store cleanliness and organization.
- Asset Protection: Safeguard company assets.
Required Skills
- Listening: Attentive to customer needs and concerns.
- Customer Service: Deliver excellent service and meet customer needs.
- Sales Goals: Achieve sales targets and contribute to store goals.
- Selling Techniques: Effectively sell products by understanding customer requirements.
- People Skills: Engage well with customers and team members.
- Energy Level: Maintain a high level of enthusiasm and activity.
Education and Experience
- Education: Matric certificate (high school diploma).
- Experience: 0 – 1 year of retail experience preferred.
Desired Mindset and Behaviors
- Courage: Take initiative and address opportunities or needs.
- Ownership: Be proactive, responsible, and follow through on tasks.
- Innovation: Embrace curiosity, experiment with new ideas, and improve processes.
- Teamplay: Collaborate effectively and work towards common goals.
- Integrity: Adhere to company standards and hold others accountable.
- Respect: Show empathy, inclusiveness, and dignity to all.
Company Values
- Diversity: Celebrate and support diverse backgrounds and individual expression.
- Inclusiveness: Ensure an inclusive workplace where everyone is valued.
- Equal Opportunity: Commit to being an equal opportunity employer without harassment or discrimination.
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Ready to make an impact and advance their career with a global leader in sportswear? Adidas is eager to welcome dedicated and energetic individuals who are passionate about delivering exceptional customer service and supporting the store’s success. This is a fantastic opportunity for candidates to join a team that values qualities such as courage, innovation, teamwork, and respect.
By applying, they will be taking the first step toward a rewarding career with Adidas, contributing to a brand that is at the forefront of the sportswear industry. Interested individuals are encouraged to submit their application today and embark on a promising journey with Adidas.