Are you an ambitious, detail-oriented individual with a passion for leadership and food service? Pedros, a popular restaurant chain in South Africa, is looking for an enthusiastic Senior Store Manager to join its team in Pretoria Central, Gauteng. If you’re someone with a knack for managing people, driving sales, and ensuring top-notch customer service, this permanent position might be perfect for you.
Senior Store Manager Job Overview
- Position: Senior Store Manager
- Location: Pretoria Central, Gauteng
- Company: Pedros
- Industry: Food and Beverages
- Employment Type: Permanent
- EE Status: Only open to Employment Equity (EE) candidates
- Minimum Experience: Entry Level
As a Senior Store Manager at Pedros, you will play a vital role in overseeing the restaurant’s daily operations, managing the team, and ensuring customers receive high-quality service. Your leadership will directly influence the success of the restaurant, making this position both challenging and rewarding.
Job Responsibilities
The Senior Store Manager role at Pedros comes with numerous responsibilities that revolve around team management, customer satisfaction, and operational excellence. Here are the key duties:
1. Overseeing Restaurant Operations
As the Senior Store Manager, you’ll be responsible for the overall functioning of the restaurant or take-away service. This involves ensuring smooth daily operations, from opening the restaurant to closing it at night.
2. Maintaining Quality Standards
Pedros has a reputation for offering high-quality food, and your role will involve ensuring these standards are consistently met. You’ll monitor the preparation of food and compliance with Pedros Standard Operating Procedures (SOPs), ensuring that customers always receive the best experience.
3. Stock Control and Ordering
Managing inventory is a critical part of running a successful restaurant. You’ll oversee stock levels, manage purchasing, and ensure that orders are placed on time to avoid shortages or overstocking. Having a keen eye for detail and organization will be essential for success in this area.
4. Customer Service and Complaint Resolution
Customer satisfaction is a top priority at Pedros. You will manage customer service issues, ensuring that complaints are handled swiftly and effectively. Your role will be to maintain high customer service standards, making sure that every guest leaves the restaurant happy.
5. Maximizing Profitability
You will have financial responsibilities, including maximizing the restaurant’s profitability. This involves hitting sales and gross profit percentage (GP%) targets, while also motivating the staff to meet these goals. A good understanding of how to increase sales, minimize costs, and maintain margins will be crucial.
6. Staff Management
You’ll manage a team, which includes assigning work rosters, handling discipline issues, and motivating staff to perform their best. A collaborative leader who can foster a positive work environment will excel in this role.
7. Health and Safety Compliance
Maintaining a safe and clean environment is vital in the food service industry. You’ll be responsible for ensuring that your restaurant complies with all health and safety regulations, keeping both employees and customers safe.
Requirements
To thrive in this position, you need certain skills and qualities. Here’s what Pedros is looking for in their Senior Store Manager:
- Leadership Skills: You should have the ability to lead and motivate your team to achieve goals and maintain a positive work environment.
- Customer-Oriented: An ideal candidate would have a customer-first attitude, ensuring every customer leaves satisfied.
- Problem Solver: When challenges arise, you’ll need to think quickly and creatively to resolve issues.
- Attention to Detail: From managing stock to handling finances, your attention to detail will be key to running a successful store.
- Strong Communication: You’ll need to communicate effectively with both your team and customers.
Why Work at Pedros?
Pedros is one of South Africa’s fastest-growing restaurant chains, known for its commitment to quality food and excellent customer service. Working here, you will have the chance to grow your career in the food and beverage industry, and you’ll be part of a dynamic and supportive team. Pedros offers:
- A collaborative work environment.
- Opportunities for career development.
- The chance to be part of a growing brand.
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How to Apply
If this sounds like the opportunity you’ve been waiting for, don’t hesitate to apply! Here’s how:
- Prepare Your Resume: Make sure your resume highlights your leadership skills, experience in food service, and customer service expertise.
- Submit Your Application: Apply online through Pedros’ career portal or other job listing platforms.
- Prepare for Your Interview: If selected, you’ll have the chance to discuss how your experience and skills match the Senior Store Manager role.
The Senior Store Manager Vacancy at Pedros in Pretoria Central offers an incredible opportunity for motivated individuals seeking to make an impact in the food and beverage industry. This role is perfect for those with leadership capabilities, a passion for customer service, and a desire to drive success in a dynamic environment. As Pedros continues to expand, joining their team as a Senior Store Manager gives you the chance to grow your career, lead a dedicated team, and contribute to the brand’s success.