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    x6 Counter Assistant Positions at UNISA

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    Counter Assistants

    The University of South Africa is actively seeking dedicated individuals to join its team as Counter Assistants, offering a compelling opportunity to contribute to the vibrant community of one of Africa’s leading universities.

    In this role, Counter Assistants play a pivotal role in assisting students, faculty, and visitors with a diverse range of inquiries and transactions. Their friendly demeanor and robust communication skills are crucial in ensuring a positive experience for all who engage with the university’s services.

    University of South Africa – Counter Assistant Vacancies Overview:

    • Employer: University of South Africa
    • Department: Despatch
    • Directorate: Study Material, Production & Delivery
    • Position: Over-the-Counter Assistant (Fixed-Term Contract)
    • Grade: 13
    • Contract Period: 3 months
    • Start Date: Immediate commencement of duties.
    • Salary: Compensation will be based on the seniority of the role.
    • Application Deadline: Applications must be submitted by 03 July 2024.
    • Region: Eastern Cape

    Locations:

    • East London: 2 positions (Ref/EL/P13/SMPD/2024)
    • Gqeberha: 2 positions (Ref/GQ/P13/SMPD/2024)
    • Mthatha: 2 positions (Ref/MT/P13/SMPD/2024)

    Contact for Inquiries:

    • Contact Person: Ms A. Manyisa (HR Intern)
    • Contact Number: 043 709 0435

    Requirements:

    Educational Qualification:

    • Must have a Matric / Grade 12 certificate.
    • Completion of at least ten (10) modules.
    • Currently registered as a student at Unisa.

    Documentation Required:

    • Attach an academic record showing completion of the required modules.
    • Provide proof of current registration at Unisa, such as a timetable or registration confirmation.

    Skills & Competencies:

    • Teamwork: Demonstrated ability to collaborate effectively in team settings and also capable of working independently when required.
    • Time Management: Proficient in handling work under pressure and meeting deadlines consistently.
    • Accuracy and Concentration: High level of precision and ability to maintain focus during extended periods of work.
    • Adaptability: Willingness to learn and adapt to new processes and systems (tools) as required by the role.
    • Flexibility: Available for overtime work when necessary to meet operational demands.
    • Computer Skills: Proficiency in MS Office applications, particularly Excel, for data entry, analysis, and reporting tasks.
    • Problem-solving: Strong analytical and critical thinking skills to effectively resolve issues and challenges that may arise.
    • Communication: Excellent written and verbal communication abilities to interact professionally with colleagues, stakeholders, and clients.

    Duties & Responsibilities:

    Parcel Operations:

    • Prepare and dispatch already packed study parcels.
    • Remove study materials not collected within three (3) days, unless prior arrangements have been made by the student.
    • Maintain records of collected study materials, including details of collection, recipient, and quantity.

    Warehouse Support:

    • Assist in various warehouse operations as needed, including training for tasks such as picking, packing, and shipping individual items into parcels.

    Occupational Health and Safety:

    • Ensure compliance with occupational health and safety regulations and protocols within the workspace.

    Application Guidelines:

    Application Submission:

    • Applications must be emailed to: hr-easterncape@unisa.ac.za.
    • Ensure the completed prescribed FIXED-TERM APPLICATION FORM is fully filled out.
    • Include a COMPREHENSIVE CURRICULUM VITAE and CERTIFIED copies (issued within the last six months) of the following documents:
      • Proof of registration for the 2024 first semester.
      • Academic record or timetable of the qualification currently registered for at UNISA.
      • Grade 12 / Matric certificate.
      • Identity document.
    • UNISA reserves the right to verify all qualifications without further consent from the applicant.
    • Provide contact details for three references who can be contacted.
    • The detailed advertisement and application form can be accessed on the Unisa website at http://www.unisa.ac.za/vacancies.

    General Application Information:

    • UNISA retains the right to decide whether or not to fill an advertised position.
    • Late, incomplete, or incorrect applications will not be considered.
    • Appointments will be made in accordance with Unisa’s Employment Equity Plan.
    • Clearly indicate the name of the relevant regional center of interest, the position applied for, and the reference number of the position.
    • If applying for more than one position, each application must be submitted separately.
    • All applications must reach UNISA before 16:00 on the closing date.
    • Correspondence will be limited to short-listed candidates only. If no contact is made within two months after the closing date, consider the application unsuccessful.

    Persons with Disabilities:

    • UNISA encourages applications from Persons with Disabilities (PWD).
    • Applicants who require assistance or accommodations during the application process are encouraged to indicate their needs.

    Qualified individuals are invited to seize the opportunity to join the dynamic team at the University of South Africa. Applicants are encouraged to ensure that their applications include all required documents and details as specified. UNISA is committed to valuing diversity and inclusivity, welcoming applications from all qualified candidates, including Persons with Disabilities.

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