Hollywoodbets is one of South Africa’s most recognized and fast-growing entertainment brands, renowned for its engaging betting experience. Starting from modest roots in Durban, Hollywoodbets has expanded its presence across Africa and the UK. Joining Hollywoodbets means becoming part of a brand that values dedication, growth, and innovation. This is more than a job; it’s an opportunity to be a part of a legendary team that aims to expand its influence across the globe.
VIP Security Officer Job Description
- Position: VIP Security Officer
- Location: Newton Park, Eastern Cape, Port Elizabeth
- Company: Hollywoodbets
- Employment Type: Permanent
- Posted: 12 November 2024
- Application Deadline: 12 December 2024
Key Responsibilities
As a VIP Security Officer with Hollywoodbets, your role will go beyond traditional security duties. You’ll be a part of the frontline team representing the Hollywood brand to guests, ensuring a safe, welcoming, and secure environment for all.
Primary Responsibilities Include:
- Security Protocol and Observation:
- Arrive 15 minutes before the branch opens to conduct thorough perimeter checks.
- Work closely with the Branch Manager or Senior Team Leader during opening and closing procedures.
- Conduct regular floor walks throughout the day, ensuring that all is in order and that the premises are safe.
- Guest Screening and Monitoring:
- Ensure that guests and team members entering the branch go through a scanning process using a handheld scanner.
- Monitor all entrance and exit activities, maintaining gender-specific protocols for screening.
- Patrol and Area Control:
- Regularly patrol inside and outside the branch, including parking areas.
- Manage foot traffic and vehicle entry to maintain a safe flow within the premises.
- Operate two-way radios and keep panic buttons accessible at all times, ensuring open communication in emergencies.
- Customer Service Excellence:
- Greet all guests with a warm welcome, such as “Good day, welcome to Hollywood,” and maintain a friendly demeanor.
- Address guest inquiries and feedback positively and efficiently, fostering a culture of “service with a smile.”
- Compliance and Standards:
- Adhere to all regulations, including uniform requirements, age restrictions, and no-alcohol policies.
- Prevent unauthorized items (like bags, weapons, and alcohol) from entering the branch.
- Identify and address any suspicious activities, such as guests leaving without items they brought in.
- Adherence to Hollywood’s Code of Conduct:
- Maintain a professional demeanor by not smoking, using mobile phones, or engaging in personal activities while on duty.
- Follow strict protocols, including staying alert and active at your post, not accepting tips, and avoiding casual conversations.
Requirements
- Qualifications and Experience:
- PSIRA-registered, Grade C Security Certificate.
- 1 to 2 years of relevant security experience.
- Proficiency in basic computer skills.
- Valid driver’s license is advantageous.
- Personal Traits and Skills:
- Strong interpersonal and communication skills.
- High level of attention to detail, with the ability to multitask effectively.
- Resilience under pressure, capable of delivering quality work promptly.
- Ethical conduct and a proactive approach to problem-solving.
- Physical and Operational Requirements:
- Physical fitness and stamina to perform daily security duties.
- Willingness to work rotating shifts, including weekends and holidays.
- Reliable and punctual, with a commitment to Hollywoodbets’ values.
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Perks of Joining Hollywoodbets
- Career Development:
- Hollywoodbets provides career advancement opportunities for team members who are proactive and committed to growth.
- Join a company that invests in your success, offering you pathways to enhance your skills and grow professionally.
- Vibrant Work Environment:
- Work in a fast-paced, dynamic industry that celebrates innovation and growth.
- Be part of a diverse team that thrives on teamwork, energy, and a passion for excellence.
Hollywoodbets Values
Hollywoodbets believes in setting an example in both security and hospitality. As a VIP Security Officer, you’re not just ensuring safety but embodying the company’s values by treating every guest with respect, making them feel valued, and promoting a positive, welcoming environment.
Key Values Include:
- Respect and Integrity: Treat every individual with fairness and dignity.
- Accountability and Transparency: Adhere to security protocols and uphold the company’s standards.
- Teamwork and Positive Energy: Encourage collaboration and maintain a friendly atmosphere at all times.
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How to Apply
If you believe you meet these requirements and are ready to step up as a Hollywoodbets VIP Security Officer, submit your application before 12 December 2024. This is your chance to join one of South Africa’s leading brands and become a vital part of an iconic team!
In conclusion, the VIP Security Officer position at Hollywoodbets is an exceptional opportunity for those with a background in security and a passion for customer service. Working in this role means you will not only help secure the branch but also serve as a welcoming face for guests, embodying the Hollywoodbets commitment to quality, safety, and respect. This role offers a pathway for growth within a fast-paced, supportive environment, allowing you to advance your career while contributing to one of South Africa’s most dynamic brands.