Are you ready to advance your career with one of the leading names in security and services? Fidelity Services Group is seeking dynamic and motivated individuals for Customer Relationship consultant vacancies in Johannesburg South. In this pivotal role, successful candidates will be crucial in delivering exceptional service and solutions to valued clients. Those passionate about making a difference and thriving in a fast-paced environment are encouraged to apply.
This is a unique opportunity to be part of a reputable company that prioritizes innovation, integrity, and excellence. Interested individuals are invited to apply for the Customer Relationship consultant vacancies now and take the first step toward a rewarding career with Fidelity Services Group.
Customer Relationship Consultant vacancies in Johannesburg South
- Company: Fidelity Services Group
- Location: Alberton, Gauteng
- Position: Permanent
- Closing Date: 13 September 2024
Position Overview
The Customer Relationship consultant vacancies at Fidelity Services Group will be integral in nurturing and growing relationships with key accounts. This role is crucial for enhancing revenue and driving business expansion. The Consultant will act as the primary liaison for significant clients, ensuring exceptional service and strategic guidance.
Qualifications and Skills
- Education: Bachelor’s degree in Business, Marketing, or a related field.
- Experience: Proven track record in key account management and sales.
- Communication: Excellent verbal and written communication skills.
- Negotiation: Strong negotiation and problem-solving abilities.
- Teamwork: Ability to work both independently and as part of a team.
- Technical Proficiency: Proficiency in Microsoft Office.
- Travel: Willingness to travel as required.
Competencies
- Action-Oriented: Results-driven with strong time management skills.
- Interpersonal Skills: Excellent interpersonal skills with a focus on building effective teams.
- Planning and Organizing: Strong organizational skills with attention to detail.
- Problem-Solving: Analytical and adept at problem-solving in a fast-paced, high-pressure environment.
Key Responsibilities
- Client Relationship Management: Develop and maintain strong relationships with key accounts to ensure high levels of customer satisfaction and retention.
- Strategic Collaboration: Work with internal teams to create and execute account strategies that align with company goals.
- Sales Growth: Identify and capitalize on new sales opportunities within key accounts to drive growth and profitability.
- Proposal Development: Prepare detailed proposals and quotes tailored to each client’s requirements.
- Event Coordination: Assist in organizing roadshows and marketing activations to enhance company visibility.
- Performance Reporting: Provide regular updates and reports to senior management on account performance and sales forecasts.
- Issue Resolution: Address and resolve customer issues and concerns promptly and professionally.
- Market Awareness: Stay updated on industry trends and competitor activities to spot potential threats and opportunities.
- Client Meetings: Travel to meet with key clients and attend industry events as needed.
Additional Information
- Preference: Fidelity Services Group encourages applications from Historically Disadvantaged Candidates and Black Female Candidates, in line with our transformation policy.
- Selection: Preference is given to existing employees where applicable, with final decisions based purely on merit.
How to apply
Ready to take the next step in your career with Fidelity Services Group? Follow these simple steps to apply for our Consultant positions in Johannesburg South:
- Prepare Your Documents: Applicants should update their resumes to reflect their relevant experience and qualifications. Additionally, they should prepare a cover letter that outlines their motivation and suitability for the Consultant position.
Pro Tip: Free CV Templates that Pass the Applicant Tracking System
- Submit the Application: Once the desired position is selected, candidates should click on the “Apply Now” button associated with the job listing. They will be prompted to upload their resume and cover letter. If there are any additional application forms, these should also be completed as required.
- Complete the Application Form: Applicants must fill out the online application form with their personal details, work history, and any other requested information. Accuracy and completeness are crucial in this step.
- Review and Confirm: Before finalizing their submission, candidates should carefully review all entries to ensure there are no errors. They must confirm that their resume and cover letter have been attached correctly.
- Submit the Application: After reviewing, applicants should click the “Submit” button to send their application. A confirmation email will be sent to acknowledge receipt of the application.
- Track the Application: Candidates should monitor their email for updates on their application status. Those selected for further consideration will be contacted for the next steps, which may include interviews.
- Note: Fidelity Services Group reserves the right not to make an appointment for the advertised position.
Don’t Miss Out – Apply Now!
Don’t miss this chance to elevate your career with Fidelity Services Group, a leader in security and services. As a Customer Relationship Consultant, you will play a key role in delivering outstanding service and fostering strong client relationships in Johannesburg South.
If you are passionate about making a meaningful impact in a dynamic environment, this is your opportunity to shine. Apply today for the Customer Relationship consultant vacancies and join a company that values innovation, integrity, and excellence. Take the first step towards a fulfilling and impactful career with Fidelity Services Group.