The Energy and Water Sector Education and Training Authority (EWSETA) has announced a fantastic opportunity for individuals seeking to thrive in a professional and dynamic environment. The organization is currently hiring for the position of Receptionist, offering a salary ranging from R214,787 to R245,471 per annum.
This role is designed for a skilled and enthusiastic individual to act as a brand ambassador for EWSETA, ensuring a positive experience for all stakeholders who engage with the organization.
Overview of the Receptionist Role
The role of the Receptionist at EWSETA goes beyond the traditional responsibilities. The successful candidate will be responsible for fostering an environment of professionalism and warmth. This includes creating a welcoming atmosphere for stakeholders, handling inquiries, managing administrative tasks, and ensuring seamless communication. As the first point of contact, the Receptionist represents the organization’s values and commitment to excellence.
By focusing on delivering exceptional service, the Receptionist ensures that every interaction leaves a lasting impression. This critical role directly contributes to EWSETA’s image and reputation.
Key Responsibilities of the Receptionist
The Receptionist position entails a diverse range of responsibilities aimed at maintaining efficiency and professionalism across several key areas:
- Visitor Management
- Greet visitors with warmth and professionalism.
- Ensure all stakeholders feel welcomed and supported during their visit.
- Maintain a visitor log for security and record-keeping.
- Reception Area Maintenance
- Ensure the reception area is clean, organized, and visually appealing.
- Maintain all resources and materials in the reception area.
- Delivery Management
- Receive, record, and distribute deliveries promptly.
- Ensure outgoing packages are handled professionally.
- Switchboard Management
- Operate and manage the organization’s switchboard efficiently.
- Handle incoming and outgoing calls with courtesy and professionalism.
- Direct calls to the appropriate departments or individuals as needed.
- Query Management
- Address inquiries from stakeholders both in person and over the phone.
- Follow organizational protocols to provide accurate and satisfactory responses.
- Reception Administration
- Perform administrative duties to support the Communications and Marketing department.
- Ensure documents are filed correctly and processes are streamlined.
- Ad Hoc Administration
- Assist in other administrative functions as delegated by the management team.
- Teamwork and Self-Management
- Collaborate with colleagues to achieve organizational goals.
- Continuously seek opportunities for personal and professional development.
Requirements for the Role
This Receptionist position is open to South African citizens who align with EWSETA’s Employment Equity targets. The ideal candidate will possess:
- Excellent interpersonal and communication skills.
- A professional demeanor and a commitment to delivering exceptional customer service.
- Strong administrative and organizational capabilities.
Applications must include a CV and certified qualifications. Interested candidates are encouraged to apply by forwarding their documents to newrecruitment@ewseta.org.za before the 21 January 2025 deadline.
Why Join EWSETA?
EWSETA is renowned for its dedication to empowering the energy and water sector through education and training initiatives. As a Receptionist, individuals not only play a pivotal role in shaping stakeholder experiences but also gain exposure to a vibrant work culture. This position offers a rewarding opportunity for professional growth and skill development in a supportive environment.
Application Process
Candidates are encouraged to download the detailed job description available on the EWSETA website. Once completed, applications, including a CV and certified qualifications, should be submitted to newrecruitment@ewseta.org.za by 16:30 on 21 January 2025.
Late submissions will not be considered. For further inquiries, candidates can contact Mthenjwa Radebe at mthenjwar@ewseta.org.za or via phone at 010 109 3250.
Tip: How to Write a CV With No Experience in 2025 (Examples)
Applicants should note that correspondence will only be directed to shortlisted candidates. EWSETA retains the right to not make an appointment if no suitable candidate is identified.
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The Receptionist position at EWSETA offers more than just a job—it provides an opportunity to represent a respected organization and grow within a professional environment. By delivering exceptional service, the Receptionist plays a vital role in strengthening EWSETA’s relationships with stakeholders. Individuals eager to embark on a fulfilling career journey should seize this chance to join a leading authority in South Africa’s energy and water sector.