Are you looking to advance your career in education management? The IIE’s Varsity College, an esteemed brand of The Independent Institute of Education (IIE), has an exciting Receptionist position open at its Durban North Campus. If you have a passion for providing top-notch administrative support and customer service, this could be your opportunity to join a reputable educational institution.
Receptionist Job Overview
- Job Title: Receptionist x2
- Location: Durban North, KwaZulu-Natal
- Employment Type: Permanent
- Closing Date: 15 September 2024
About IIE’s Varsity College
IIE’s Varsity College is a leading educational brand under The Independent Institute of Education (IIE), one of the largest and most accredited private higher education institutions in South Africa. It is widely respected for its commitment to providing quality education and fostering a supportive, forward-thinking learning environment. This makes it a great place for career development for those in administrative roles, particularly for individuals looking to grow within the education sector.
Receptionist Job Description
The role of a Receptionist at Varsity College involves being the first point of contact for students, parents, and visitors at the Durban North Campus. Your role will involve providing front-line administrative and operational support to ensure the smooth functioning of the campus’s reception. As a welcoming face of the institution, your demeanor, efficiency, and professionalism will set the tone for the experience of everyone who steps through the door.
Key Responsibilities
As a Receptionist, you will manage the front desk and handle various tasks that contribute to the efficient running of campus operations. Your key responsibilities include:
- Managing the Campus Reception and Switchboard: You will be responsible for keeping the reception area organized and professional at all times, ensuring smooth communication between students, parents, and the institution.
- Welcoming and Directing Visitors: Your warm and approachable manner will be critical in greeting and assisting prospective students, parents, and guests who visit the campus.
- Efficient Handling of Incoming Calls: You will manage the switchboard and direct calls efficiently, ensuring inquiries are promptly dealt with and messages are passed on correctly.
- Supporting Student Queries: The position requires you to assist students by addressing their queries and directing them to the appropriate departments for further help.
- Administrative Duties: You will assist with various administrative duties, such as handling deliveries, managing inventory (including microphones and remote controls), and processing courier parcels.
- Event Support: As part of your role, you will also help out during campus events and manage the waiting area to ensure the smooth flow of operations.
Requirements
Competencies Required
- Strong verbal communication skills
- Efficient time management and multitasking abilities
- Problem-solving and decision-making skills
- Ability to stay organised in a fast-paced environment
Qualifications and Experience
- Minimum Education: Matric
- Experience: 1-2 years of experience in a similar reception role
- Additional Requirements: Reliable transport and willingness to work flexible hours, including weekends.
Working Hours:
- Monday – Friday: 8:00-17:00 or 7:00-16:00
- Saturday: 8:00-13:00 (as required)
Benefits
Varsity College values its staff and offers a range of benefits to make the working environment more enjoyable and rewarding. Some of the benefits you can expect include:
- Competitive Salary: A fair and competitive salary in line with industry standards.
- Educational Discounts: Staff and their immediate family members can enjoy discounts on education provided by the institution.
- Performance-Based Incentives: Staff members may be eligible for incentive bonuses based on performance.
- Provident Fund: Contributions towards your provident fund, including coverage for death and funeral costs.
- LinkedIn Learning Subscriptions: Free access to LinkedIn Learning to help you continuously improve your skills.
- Birthday Vouchers: Birthday celebrations are recognized with vouchers for staff members.
- Generous Annual Leave: Ample leave allowances to ensure a good work-life balance.
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How to Apply
If you meet the qualifications and are passionate about providing exceptional service in an educational environment, Varsity College encourages you to apply. Interested candidates should submit their applications by 15 September 2024.
Due to the high volume of applications, only shortlisted candidates will be contacted.
The Receptionist position at IIE’s Varsity College, Durban North, offers an excellent opportunity for those looking to build a fulfilling career in education management. As the face of this prestigious educational institution, you will play a pivotal role in ensuring that students, parents, and visitors feel welcome and supported, while also contributing to the smooth running of campus operations. With a competitive salary, exceptional benefits, and the chance to be part of a dynamic and forward-thinking educational brand, this role is ideal for individuals passionate about customer service and administrative excellence.